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Cadillac Retail Experience Assistant Manager

AT General Motors
General Motors

Cadillac Retail Experience Assistant Manager

Oshawa, Canada

Description

Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to the Oshawa Elevation Centre or the Markham Elevation Centre three times per week, at minimum.

Cadillac's Vision is to be a leading, iconic, global tier one luxury brand, which sets standards for aspirational appeal - beyond the boundaries of the automotive industry. Cadillac is evolving globally, accelerating change, and powered by innovative thinking and advanced technology.

Cadillac Canada is seeking passionate, optimistic leaders who want to effect change in an open, interactive, inclusive, and dynamic work environment that promotes a rapid exchange of ideas and innovation. Qualified candidates who are change agents and have the passion and ambition to drive Cadillac to the pinnacle of all luxury brands are welcome here.

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The Cadillac Retail Experience Assistant Manager is part of Cadillac's Sales and Marketing Operations Team and will play a key role in supporting critical dealer and customer experience programs that drive performance and elevate the Cadillac brand and retail experience.

  • Cadillac Retail Facility Program: This position will support reporting, program guidelines, and deliverables related to the execution of the Retail Facility Program in Canada.
  • Cadillac Dealer Rewards Program: This position, working in conjunction with the Retail Experience Manager, leads the day-to-day operations of the Cadillac Dealer Rewards Program; a program focused on rewarding Dealers for adherence to program guidelines and attainment of specific objectives (i.e. sales, brand, etc.) with the goal of enhancing the luxury customer experience.
  • Dealer Training: This position will support the operations of the Product and Experience Training Curriculum across Canada.
  • Communications: Assist in the creation, posting and dissemination of written communications for dealers and field staff.
  • Meetings Support: Support the invites and operations of dealer meetings (Virtual and in person).
  • Certified Pre-Owned: Support the day-to-day execution, reporting and questions for our Cadillac Certified Pre-own program.
  • Reporting: Support Cadillac sales organization with the creation of various sales and sales related reports on a weekly, monthly and ad-hoc basis.
  • In addition to report creation, this role would be expected to analyze the reports and provide meaningful insights.

Additional Description

QUALIFICATIONS/REQUIREMENTS

  • Post Secondary Education Required (Marketing or Business Preferred)
  • Strong Project Management Skills - can manage multiple tasks and projects at the same time
  • Strong Communication Skills - able to clearly present information through the spoken word to persuade others, listens well, able to clearly present ideas and document effectively in writing
  • Strong computer skills (including Excel, Word, and PowerPoint. Power BI a benefit)
  • Strong interpersonal skills and demonstrated commitment to teamwork
  • High level of organizational skills with the ability to effectively manage multiple assignments

COMPETENCIES

  • Results Orientation
  • Communication Skills - Spoken/Written
  • Organization and Planning
  • Problem Solving
  • Relationship Management & Collaboration

Benefits:

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

  • Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
  • Healthcare, dental and vision benefits including health care spending account and wellness incentive.
  • Life insurance plans to cover you and your family.
  • Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
  • GM Vehicle Purchase Plan for you, your family, and friends.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Client-provided location(s): Oshawa, ON, Canada
Job ID: General_Motors-JR-202511193
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Woman founded/led
    • Employee Resource Groups (ERG)

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