Business Product Owner - Program Change Management (PCM)

Description

The Role:

Business Product Owner - Effectively manage and oversee all product aspects of the Program Change Management (PCM) tool, including roadmap/vision and user feedback. Defines requirements, prioritizes features, and plans releases to meet business needs in collaboration with the PCM Business Process Owners and our IT partners. By managing the product backlog and writing user stories, this role ensures effective collaboration with stakeholders. Tracks key performance indicators (KPIs) to measure success and gather feedback for improvements. Serves as the main contact with IT for the PCM tool, participating in key events to ensure our solutions deliver value and return on investment (ROI).

What You'll Do:

• Product Backlog: A prioritized list of features, enhancements, fixes, and technical improvements that need to be worked on. It's constantly updated based on feedback and changing requirements.
• Roadmaps: Visual representations of the product's development plan over time, highlighting key milestones, deliverables, and timelines.
• User Stories and Acceptance Criteria: Detailed descriptions of functionalities from the user's perspective, including conditions that must be met for the story to be considered complete, security model
• Release Plans: Strategies for deploying the product to users, including timelines, features to be included, and any dependencies or risks
• Lead Tool improvement projects including engagement of Business Process Owners from multiple cross-functional teams
• Training Materials: Development and delivery of training programs and materials to educate team members and stakeholders on the PCM tool features/functionality
• User acceptance testing (UAT): Create test cases, conduct UAT, write bugs & evaluate bug fixes. Ensures Business Process Owner engagement throughout the process.
• Bring forward Tool improvement opportunities (5% Efficiency improvement Goal)
• Stakeholder Communication: Regular updates and reports to keep stakeholders informed about the product's progress, including presentations, demos, and status reports
• Tool Metrics and KPIs: Key performance indicators to measure the product's success and areas for improvement
• Feedback Collection and Analysis: Gathering and analyzing feedback from users, stakeholders, and the development team to continuously improve the product
• Building environments to test new processes or introduction of new tool functionality, Tool configuration management, Enterprise Tool Process
• Support audits as required by user access process
• Approval of Data access management output

Your Skills & Abilities (Qualifications):

• Bachelor's Degree Required (Engineering or Business)
• Strong Interpersonal & Communication Skills
• Analytical Ability
• Problem Solving
• Business Acumen
• Organized/Multitasking Capabilities
• Conflict Resolution
• Team Leadership Skills
• Stakeholders Relationship Strength
• High level of technical aptitude
• Skilled in Commit to Customer/forward thinking behavior
• Big Picture View-Bridge between Business and IT.
• Demonstrated experience leveraging Operational Excellence, Lean Management, Design Thinking, or other structured methodologies to implement process improvements

What Will Give You a Competitive Edge (Preferred Qualifications):

• Experience with PCM process and system
• Project Management
• OPEX certification

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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Client-provided location(s): Warren, MI

Job ID: General_Motors-JR-202516091

Employment Type: FULL_TIME

Posted: 2025-10-04T00:11:30