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Assistant Manager, Dealer Performance

AT General Motors
General Motors

Assistant Manager, Dealer Performance

Warren, MI

Description

Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to Global Technical Center - Cadillac Tower, in Warren, MI three times per week, at minimum or other frequency dictated by the business.

Relocation:

This job may be eligible for relocation.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

The Role:
Cadillac is seeking a dynamic and detail-oriented Assistant Manager, Dealer Performance. This key team member will report to the Cadillac Manager, Retail Innovation - Dealer Performance. The role is essential in managing all facets of Project Pinnacle (dealer performance & sales consultant bonus program), providing crucial reports on dealer profitability to both internal and external stakeholders, and supporting Cadillac leadership and field organizations.

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What You'll Do (Responsibilities):

Project Pinnacle:

  • Support the annual development and implementation of Project Pinnacle, Cadillac's performance rewards program, to enhance dealer engagement and deliver a luxury customer experience.
  • Ensure continuous alignment of all Pinnacle stakeholders to streamline the program and eliminate friction points.
  • Lead quarter-close activities with internal stakeholders and Maritz, ensuring accurate dealer performance audits and timely publication of results.
  • Monitor program objectives and deliverables, spearheading any necessary developments with GMIT/Maritz.
  • Communicate monthly/quarterly updates to dealers and the Cadillac organization regarding program changes.
  • Provide DMIT and field training through periodic immersion sessions.

Dealer Profitability:

  • Assist in the monthly reporting process on dealer profitability, ensuring clear communication to the Cadillac organization.
  • Prepare materials for internal use (Cadillac HQ) and external dealer partners (Dealer Council).

Administrative Support:

  • Support the Retail Innovation - Dealer Performance manager with National Dealer Council and Pinnacle/Profitability Subcommittee activities.
  • Manage administrative tasks involving third parties, including creating shopping carts, processing purchase orders, collaborating with Purchasing on releases, and reconciling and approving invoices for the Retail Innovation team.
  • Perform other ad hoc requests as needed.

Additional Description

Your Skills & Abilities (Required Qualifications):

  • Bachelor's degree required
  • 4+ years of experience in automotive industry
  • High level of analytical skills, proficiency in Power BI & Excel, ability to work with large datasets
  • Excellent Communication Skills
  • Demonstrated success in developing strong working relationships across many layers of an organization & across cultural boundaries
  • Highly effective written and oral presentation skills, ability to summarize complex information and be succinct in delivering it
  • Ability to effectively and efficiently manage multiple assignments and complex tasks
  • Strong interpersonal skills and demonstrated commitment to teamwork and partnerships
  • Ability to learn quickly when facing new problems

What Will Give You a Competitive Edge ( Preferred Qualifications):

  • Master's degree in business administration preferred
  • Dealer /field experience with dealer operations knowledge preferred

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Client-provided location(s): Warren, MI, USA
Job ID: General_Motors-JR-202507480
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Woman founded/led
    • Employee Resource Groups (ERG)

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