Aftersales Catalog Data Technical Analyst
Description
Hybrid: This position does not require an employee to be on a full-time basis. Only 3x times per week (tue-thru)
Role:
CCA's Digital organization has responsibility for the technical data cataloging analyst is responsible for efficiently and effectively facilitating the execution of CCA's eCommerce organization deliverables within the specific function. This position is specifically for the execution of Catalog Data for eCommerce & Independent Aftermarket to attend ACDELCO & eCommerce business.
What You'll Do (Responsibilities)
The primary role of the Catalog Data Technical Analyst is to author catalog application data for ACDELCO & eCommerce catalog, support parts change management, support Parts Readiness & Supply Chain and generate BI reports.
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- Determine where the parts and usages will be displayed in the catalog in order to allow the dealers to search the correct parts easily
- Input catalog data in our systems
- Support development of the eCommerce & ACDELCO Data Catalog
- Promote discussion with eCommerce & ACDelco to improve data flow related to parts updates, new products and technical attributes
- Process changes in the catalog authored by the responsible engineers & suppliers
- Respond to dealers' questions received thru Product Marketing
- Generate reports for pending tasks
Your Skills & Abilities (Required Qualifications)
- Bachelor's degree (preferably in Engineering Mechanical, Electrical, Mechatronics, or Industrial).
- Advanced English (written and spoken).
- Advanced knowledge of MS Office (Excel, Word, PowerPoint) and Power BI.
- Knowledge of databases (e.g., SQL, Access).
- Strong presentation skills in both English and Portuguese.
- Ability to maintain existing standards and establish new ones to improve dealer experience - innovation oriented.
- Strong ability to work under pressure and tight deadlines.
- High sense of urgency and customer focus.
- Strong interpersonal skills.
- Strong drive to succeed.
What Can Give You A Competitive Edge (Preference Qualifications)
- Knowledge of eCommerce platforms (e.g., Mercado Livre, Amazon) and IAM business.
- Experience developing parts catalogs for eCommerce and IAM (such as applications and parts attributes).
- Knowledge of automotive systems.
- Experience in technical drawing.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Employee Resource Groups (ERG)
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