IT Support Specialist (10am-6pm) - TS/SCI with Polygraph

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:

Skills:

Data Transfers, IT Hardware Support, IT Service Support, IT Software Support

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As an IT Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on a IT Support Specialist joining our team.

WHAT YOU’LL NEED TO SUCCEED:

• Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
• Required Experience: 5+ years of related
• Required Skills & Experience:
• Tier 1 and Tier 2 IT support on secure and unsecure systems and networks.
• Experience interacting with service providers to resolve IT system, connectivity, and network issues.
• Account administration and management actions such as on domain accounts, PKI certificates, enrollment databases, and RSA tokens.
• IT software and hardware support such as server support, desktop support, account administration, data transfer support, and operating systems upgrades.
• Demonstrated experience performing data transfer requests.
• Deployment of COTS/GOTS applications.
• Demonstrated experience working across multiple organizations with competing priorities to resolve IT systems and networks issues.
• Experience providing problem solutions to meet requirements while adhering to security policies and plans.
• Support to IT environments to facilitate, enable, and drive IT system requirements to fruition.
• Experience communicating complex technical concepts, requirements, and technical information to both technical and non-technical audiences.
• Experience providing remote desktop support to resolve critical IT-related issues.
• Demonstrated experience answering user’s inquiries regarding computer software and hardware operation to resolve problems.
• Demonstrated experience using enterprise service tool(s) including, but not limited to, ServiceNow to document and track incident tickets.
• Experience working in a team environment and with all levels of management.
• Security Clearance Level: TS/SCI with Polygraph
• Location: Tyson’s, VA - On Customer Site
• U.S. Citizenship Required
• Work Schedule: M-F, 10am - 6pm

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#OpportunityOwned 
#GDITCareers 
#WeAreGDIT  
#JET
#GDITEnhanced2025
 

The likely salary range for this position is $104,188 - $140,960. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA VA McLean

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans