Senior Product Manager, Messaging

What We Do:

We build the websites, apps, newsletters, and other products that power the digital offerings of a major national brand and hundreds of local news brands across the country. We've been a distributed team since before it was cool, with a hybrid culture shaped by a combination of fully remote teammates and those working from local offices across the country. Our geographic diversity puts us closer to our audiences, helping us keep them at the center of our work. And because many of us live in communities served by journalism, we take extra pride in helping it succeed.

What You'll Do:

The Senior Product Manager for Messaging will be expected to grow the value and utility of the messaging product portfolio in a dynamic, fast-moving marketplace, with success measured by product-specific KPIs. This role will take end-to-end ownership of the product, collaborating with various teams, including product development, project management, design, operations, editorial, revenue, business development and customer service.

You will be expected to grow the value and utility of the USA TODAY Network messaging operation, from a basis of understanding the company's email and other messaging platforms to monitoring product performance to grow engagement and revenue. To succeed in this role, you must possess a unique blend of business and technical savvy, and ability to influence and collaborate in a cross-functional environment. Outstanding communication skills are a must.

• Collaborate with cross-functional teams to provide vision for our messaging roadmaps, refine requirements, resolve conflicts, and remove impediments for development teams.

• Partner with User Experience and Software Engineering leads on research and discovery.

• Take a guiding role in prioritization, and crafting user stories which ensure product development stays aligned with business needs.

• Work in an Agile environment validating key hypotheses, implementing pivot vs. persevere decisions.

• Collaborate with cross-functional teams to refine requirements, resolve conflicts, and remove impediments for development teams.

• Plan and deliver against clear and measurable KPIs related to the timely creation and enhancement of high-quality products that support business objectives and multiple stakeholders.

• 2-4 years of Agile scrum experience in a product role for a consumer-facing product.

• Able to think critically and constructively about complex business problems, clearly communicating analysis, and present solutions that clearly address business needs.

• Fluency in human-centered product discovery methods such as design thinking.

• Understand relevant email newsletter design and development technologies with the ability to translate requirements to engineering teams.

• Experience using data and metrics to independently test theories, confirm assumptions, and measure success with attention to detail.

• Able to effectively present and explain results with quantitative information.

• Detail-oriented with excellent organization, analytical, and problem-solving skills.

• Background in Salesforce is a plus