Content Manager

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

 

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Gallagher is seeking a Content Manager! The Content Manager is responsible for handling and developing content for Request for Proposal (RFP) responses and other materials created by the Sales Enablement team. This role involves collaborating with various departments to gather information, ensuring the content is accurate, compelling, and aligns with Gallagher's strategic objectives. The Content Manager will be responsible for the maintenance, evaluation, and relationship with our RFP Database Technology. This role will play a critical role in ensuring Sales Enablement is producing high-quality proposals that effectively communicate our value proposition to potential clients.

How you'll make an impact

• Content Development: Create, edit, and manage content for RFP responses, ensuring clarity, accuracy, and alignment with Gallagher's brand and messaging.
• Collaboration: Work closely with subject matter authorities (SMEs), sales, marketing, legal, and other departments to gather necessary information and insights for RFP responses. Collaborate with graphic design team to incorporate visuals that enhance content and match other sales materials.
• Project Management: Coordinate the RFP content update process, including timelines, results, and stakeholder communication to ensure timely completion.
• Quality Assurance: Review and proofread all RFP content to ensure it meets Gallagher's standards for quality, compliance and branding.
• Research: Conduct research to understand client needs, industry trends, and competitive landscape to tailor RFP responses effectively.
• Database Management: Maintain and update a repository of standard content, case studies, and other relevant materials for efficient reuse. Assign licenses to new users. Lead day-to-day questions/training regarding Database usage. Oversee the implementation and maintenance of database technologies used for storing and retrieving RFP content, ensuring optimal performance and security.
• Continuous Improvement/Updates: Analyze feedback and outcomes of RFP submissions to identify areas for improvement and implement standard processes. Conduct regular content audits to ensure relevance, accuracy and consistency.
• AI Utilization and Integration: Leverage artificial intelligence (AI) tools and technologies to enhance operational efficiency, streamline workflows, and support data-driven decision-making. Identify opportunities to integrate AI solutions into existing processes to improve productivity, accuracy, and customer experience. Monitor and evaluate the performance of AI systems, ensuring compliance with ethical standards, data privacy regulations, and company policies. Stay updated on emerging AI trends, tools, and best practices to recommend innovative solutions that drive business growth.

About You

Required:

• Bachelor's degree; Minimum 3 years Copywriting experience.
• Knowledge of digital, non-digital and integrated media, with ability to edit content for the web and a willingness to learn how to help manage digital content.

Highly Preferred:

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Shown experience in content management, proposal writing, or a similar role within the insurance or financial services industry.
• Strong project management skills with the ability to balance multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Detail-oriented with strong proofreading and editing abilities.
• Ability to work collaboratively in a team environment and build relationships across departments.
• Proficiency in Microsoft Office Suite and familiarity with proposal management software is a plus.
• Expertise in AI Tools and Technologies - Experience in utilizing AI tools, platforms, and technologies to solve business challenges and optimize processes.
• Familiarity with AI-driven software and frameworks.

#LI-JS1 #LI-Remote

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Client-provided location(s): Rolling Meadows, IL

Job ID: 23920_39974

Employment Type: OTHER

Posted: 2025-08-25T00:00:00