Who is Forcepoint?
Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you!
The Director, IT Core leads the vision, strategy, and operational execution of the company's global IT infrastructure-including cloud services, corporate networking, telecommunications, enterprise storage, and on-premises systems. This role ensures that the company's technology backbone is secure, reliable, scalable, and aligned with evolving business priorities.
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You will oversee a hybrid landscape of AWS cloud infrastructure and regional data centers, ensuring seamless connectivity and platform resilience across all global operations. You will also lead teams responsible for networking, compute, storage, disaster recovery, and infrastructure automation, enabling the company to scale efficiently while maintaining operational excellence.
A critical focus for this role will be the modernization of legacy infrastructure-addressing historical architectural limitations, consolidating platforms, and adopting a standardized, cloud-forward environment. You'll also play a key role in supporting office build-outs, relocations, and site rationalizations. The role requires close collaboration with the Security organization, as well as Engineering and Product leadership, to establish clear responsibilities, joint planning, and aligned execution.
Key Responsibilities
Infrastructure Strategy & Architecture
- Define and lead the global IT infrastructure strategy in support of company growth, performance, security, and digital transformation.
- Modernize and upgrade legacy infrastructure, addressing historical technical debt and replacing fragmented systems with cloud-first, resilient, and scalable platforms.
- Architect and execute a pragmatic roadmap for cloud migration (AWS), infrastructure automation, and service decoupling.
- Drive consolidation and strategic decommissioning of legacy data centers and systems to improve efficiency, reduce cost, and strengthen operational control.
- Ensure infrastructure is compliant with global standards and frameworks (ISO, SOC2, NIS2), and is built with security, availability, and auditability in mind.
Networking, Telephony & Telecoms
- Oversee all aspects of enterprise networking-LAN, WAN, Internet connectivity, VPNs, and SD-WAN-ensuring performance, reliability, and redundancy.
- Lead global telecom strategy, managing relationships with ISPs, network providers, and UCaaS vendors.
- Own the architecture, deployment, and support of the company's enterprise telephony systems, including unified communications
- Drive the transition from legacy VoIP systems to fully integrated UCaaS environments, ensuring high availability, call quality, and seamless collaboration experiences.
- Support the build-out, relocation, and closure of office locations and facilities, ensuring infrastructure is delivered on time, within scope, and aligned with physical site planning.
- Improve global monitoring, alerting, and observability of the network estate using modern tools and best practices.
Cloud Services & Infrastructure Operations
- Oversee infrastructure-as-code implementation and the automation of provisioning, deployment, and scaling workflows
- Partner with Engineering to establish shared service models, ensuring infrastructure is consumable, consistent, and secure.
- Work closely with Engineering and Product teams to define clear accountability and collaboration boundaries for systems, services, and production environments.
- Implement and maintain robust disaster recovery and business continuity frameworks across infrastructure services.
Security Partnership
- Act as a strategic partner to the Security organization, ensuring that infrastructure design and operations align with enterprise security policies and threat models.
- Integrate core infrastructure with monitoring, detection, and response frameworks in coordination with Security leadership.
- Participate in incident response planning, tabletop exercises, and risk mitigation strategies in collaboration with InfoSec stakeholders.
Operational Leadership & Team Management
- Lead a globally distributed team of engineers and infrastructure professionals, providing 24x7 operational coverage for corporate and production systems.
- Recruit, retain, and develop high-performing talent with a strong culture of ownership, accountability, and continuous improvement.
- Define team goals, set operational KPIs, and drive engineering best practices in areas such as SRE, incident management, and capacity planning.
- Establish a metrics-driven culture that focuses on uptime, availability, latency, and efficiency.
- Develop and manage budgets, forecasts, and long-term investment plans aligned with company growth and priorities.
Qualifications
- 10+ years of IT infrastructure leadership in global, enterprise-scale environments.
- Deep expertise in cloud architecture (especially AWS), infrastructure modernization, data center consolidation, and hybrid operations.
- Proven experience managing enterprise networks, global WANs, and modern unified communications platforms (UCaaS/VoIP/Telephony).
- Strong understanding of security and compliance requirements within infrastructure domains.
- Demonstrated ability to lead globally distributed engineering teams with 24x7 operational responsibilities.
- Experience partnering with Security, Engineering, and Product functions to deliver cross-functional technology outcomes.
- Excellent communication, presentation, and stakeholder management skills-able to engage at both the C-level and engineering level.
- Bachelor's degree in Computer Science, Engineering, or related field (Master's degree preferred).
Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.
The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to recruiting@forcepoint.com.
Applicants must have the right to work in the location to which you have applied.