Software Engineering Manager, Order management - Fulfillment

Build the first modern logistics platform

The opportunity:

Flexport’s Omnichannel Fulfillment helps the world's fastest-growing brands distribute their freight to local businesses and their customers. We help merchants seamlessly manage their shipments, inventory, and orders by deeply integrating technology into the operational process.

Exceptional software development is integral in allowing us to fulfill our mission of making global trade easier for everyone. At Flexport you’ll work alongside self-starters interested in solving real-world problems, modeling the work that people do within our fulfillment hubs. You’ll design solutions to make those processes more efficient and think innovatively to automate much of it. As an Engineer Manager, you will be responsible for managing a team of Software Engineers, defining a roadmap, communicating status with stakeholders, and delivering the results with the team together. In addition, as the people manager, you are expected to hire and onboard new people, coach, mentor and develop your engineers.

The team:

The Outbounds team at Flexport powers the critical systems that ensure products smoothly flow from warehouses to end customers around the world. We design and scale the technology that orchestrates order creation, allocation, routing, and shipment execution across Flexport’s global fulfillment network. Our mission is to deliver speed, accuracy, and flexibility for merchants—from fast-growing startups to the world’s leading brands.

This team sits at the intersection of logistics, commerce, data science, and advanced software engineering, solving complex challenges in supply chain orchestration. We don’t just build reliable, high-performance systems — we partner with our Data Science colleagues to leverage forecasting, optimization, and intelligent decisioning models that improve order allocation, demand prediction, and network efficiency. Every improvement we make translates directly into higher fulfillment speed, better inventory utilization, lower costs, and a superior customer experience.

As global trade becomes increasingly digitized, our domain is central to Flexport’s vision of truly frictionless commerce. Joining this team means shaping the backbone of cross-border fulfillment, enabling merchants to reach new markets and customers at scale. It’s an opportunity to lead engineers and collaborate with data scientists to create impact at the core of how goods move across the globe.

You will:

• Lead a team of Software Engineers, including project planning, technical leadership and career development.
• Partner with Operations and Product Management to identify gaps in inventory accuracy, analyze root causes, and drive strategic initiatives to improve processes and achieve higher accuracy levels.
• Be a full business owner: shape the foundation of the product and business that you work on.
• Own the overall planning, execution and success of projects that directly improve Flexport Fulfillment top-line business metrics.
• Drive the team’s technical improvements and roadmap.
• Work with Engineering Leaders to hire top talent for the team.

You should have:

• 7+ years of software engineering experience building large scale, high-performance systems in a complex, multi-tiered, distributed environment.
• 3+ years of people management experience for a group of engineers.
• Computer Science fundamentals in object-oriented design and data structures, algorithm design, problem solving and complexity analysis.
• Experience shipping production code with full instrumentation: deployment, logging, monitoring, and documentation.
• Understanding of best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.
• Experience recruiting, hiring and managing a team.
• Strong sense of ownership, urgency, and drive.
• Strong written and verbal communication skills.
• Bachelor's degree in Computer Science or a related field.

Preferred qualifications

• Building and operating distributed enterprise-wide systems.
• Processing large amounts of data.
• E-commerce, supply chain, logistics, fulfillment and warehouse management systems, or finance systems.
• TypeScript, Node.js and SQL.
• AWS Lambda and SQS.