Sales Support Specialist

Job Posting Start Date 05-05-2025 Job Posting End Date

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

Job Summary

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

• Work closely with the sales team and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.
• Assist the sales team with the development and growth of business with new and existing customers.
• Provide operational support in the areas of sales enablement and sales pipeline efficiency measures, with responsibility for analysis and administration of sales forecasts.
• Assist the Head of Utility Sales & Systems with translating requirements related to the application of sales strategies and processes while also supporting the measure of programs to maintain and ensure their effectiveness.
• Partner with internal stakeholders such as Marketing and Quotations, to assist with the development and application of campaigns and tactics, and to ensure that the sales organization is fully enabled to leverage and capitalize upon them.
• End to end accountability for the management, oversight, coordination, and timely submittal of all forecasts
• Plan, coordinate, and prepare team meetings (including virtual, remote), prepare an account of the meetings, and designate and follow's up on assigned action items.
• Coordinate and lead special projects and activities as needed.
• Maintain regional maps, customer database and contact info as required.

• Typically requires a bachelor's degree (BA or BS) or equivalent work experience.
• Typically requires 3 years of related experience.
• Previous experience in the areas of data management and the ability to analyze and communicate results to dictate proper sales cycle business rule adherence required.
• Expertise in data mining with sales analytic tools
• Proficiency with CRM software from Salesforce, Oracle, SAP, Sugar or equivalent required
• Proficiency with Microsoft Office required.
• Good verbal and written communication skills in English required.
• Interpersonal skills that allow for goal accomplishment when working with different business teams are required to be successful in this role.
• Solid organizational skills including attention to detail, time management, and problem-solving skills required.
• Demonstrates operations and technical skills and comprehension of Flex's functional standards.
• Demonstrates working knowledge of functional concepts and a solid comprehension of Flex's policies and procedures.

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement