Sales Operations Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

As a Sales Operations Manager, you will lead a global team of proposal coordinators and oversee the end-to-end bid and proposal process. You'll play a pivotal role in enabling our Sales and Account Management teams to deliver high-impact, timely, and accurate proposals that build trust and win business. This role combines leadership, project management, and cross-functional collaboration to support both reactive and proactive sales efforts.

• Manage and mentor a team of project coordinators across geographies to ensure accurate, complete, and on-time delivery of commercial proposals.
• Allocate workloads effectively, foster a culture of continuous improvement, and drive high performance.
• Own and continuously improve proposal coordination processes, including proactive proposal administration.
• Lead bids from opportunity identification to submission and post-bid review, including resource assignment, meeting facilitation, and action tracking.
• Develop bid strategies, win themes, and value propositions in collaboration with internal stakeholders.
• Oversee preparation of proposal materials, including written content and supporting documentation.
• Step in as a coordinator when needed to support peak periods or provide temporary coverage.
• Collaborate with Sales, Solutions, IT, Marketing, Finance, Legal, and Operations to gather inputs and align priorities.
• Contribute to the development and execution of proactive proposals to maintain a consistent pipeline.
• Formalize reporting processes to capture field insights that inform future strategy, product development, and customer engagement.

• Bachelor's degree in a related field or equivalent experience; Master's or MBA preferred.
• Experience working in logistics or after market services
• Proven project management experience and strong organizational skills.
• Ability to make persuasive presentations on complex topics to senior leadership and external stakeholders.
• Strong analytical skills, including the ability to apply statistical and probabilistic reasoning to business scenarios.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Comfortable interpreting technical instructions and managing abstract and concrete variables.
• Demonstrates mastery of functional knowledge and a deep understanding of related business areas.
• Fluent in English (spoken and written); additional languages are an advantage.
• Availability to work from the office 4 days/week Mon - Thu