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Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Administrator located in Tijuana, Campus.
Reporting to the Program Manager, Program Administrator role involves working in charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.
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What a typical day looks like:
- Monitors, reports and coordinates any troubleshooting of accounts receivables (AR)
- Open Order maintenance (internal & external)
- Coordinate and schedule product delivery with Flex logistics and customer
- Invoice process. This contains product shipped, NREs, Claims, etc.
- OTD management
- Responsible to manage claims through CMT tool and recover the charges not covered by the quote as NREs, ECO, and miscellaneous requirements.
- Responsible and accountable to maintain price book in Baan.
- Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
- Participate on continuous improvement projects to increase profitability. (Operations, PM, Materials, etc.)
- Accountable of the correct function of the CFT
- Monitors the actions generated by the opportunities or needs of the project to comply with the customer metrics and/or internal
- Coordinates and/or escalates the resolution of operation problems where any of its projects does not have sufficient resources to meet the commitments previously established.
- Coordinates with the CFT the data collection for quotes or requotes for existing customers or projects
- Escalates the resolution of systemic problems or processes in the supply chain.
- Bachelor's degree in related field or equivalent experience and training.
- related experience./ Program Administrator
- Demonstrates operation process knowledge
- Knowledge in supply chain and logistics
- Knowledge in project management.
- Basic finance knowledge
- Basic IDM knowledge
- ERP system knowledge
- English Advanced. Customer service experience.
- Software Skills: Microsoft office (Excel, Project, Power point).
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
Job Category
Operations
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).