Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Junior Customer Service Specialist located in Wola Rakowa, Poland.
Reporting to the Customer Service Manager, the Junior Customer Service Specialist role involves managing customer orders and claims
Want more jobs like this?
Get jobs in Łódź, Poland delivered to your inbox every week.
What a typical day looks like:
- Managing customer orders and claims
- Performing analyses and reporting activities related to orders and claims
- Communicating with other departments to collect data or information
- Ensuring the quality of services meets the level expected by the customer
- Contacting customers and representing the company
- Handling daily inquiries from customers
- Excellent proficiency in English and Polish
- High personal culture, openness, ability to listen and work in a team, and good communication skills
- Intermediate knowledge of MS Excel and PowerPoint
- Experience in working with international clients will be an advantage
- Eligibility to work in Poland (EU)
- An interesting and challenging job in an experienced and great team
- Substantive support in the adaptation process
- Participation in international projects and collaboration with high-class specialists
- Access to modern technologies
- Development opportunities, including funding for foreign language learning
- Benefits package (e.g. group life insurance, private medical care, sport card, etc.)
- Clear promotion criteria
- Employment contract
Job Category
Operations
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).