ERP Business Systems Analyst

Job Posting Start Date 05-02-2024 Job Posting End Date 07-31-2024

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

• Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems.
• Proactive monitoring of enterprise systems to ensure they are adequately sized to meet the dynamic requirements from the business solutions.
• Ensure proper backup and retention polices are in place to ensure minimum data loss to the business in case of failures.
• Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers and cross functional teams.
• Propose system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
• Establish and assure adherence to budgets, schedules, work plans and performance requirements.
• Ensure that business application(s) are performing, scalable, usable, and available by defining help and monitoring processes, defining, and driving SLAs (Service Level Agreement), conducting system tests.
• Research, design, code, and test new systems and system enhancements in line with the deliverables of the IT projects.
• Install, configure, administer, and maintain business application systems and associated hardware, in accordance with technical specifications to ensure systems function reliably.
• Working with various team to effectively gather their requirements and allow you to prepare detailed program specifications and then coordinate system implementation.
• Communicate with system users, vendor hold up and investigate, trouble-shoot, and resolve system problems so that user problems are resolved quickly and satisfactorily.
• Perform and track change management and publish performance metrics. of these teams.
• Ensure the integrity and security of enterprise data on systems across Hybrid Cloud environments in accordance with business needs and industry best-practices regarding privacy, security and regulatory compliance.

• Minimum 5 years Baan V experience.
• Minimum 2 years of Customer Service experience or being involve on support areas.
• At least 1 year of Packman/Xtend experience
• Project management skills at preferred
• SQL experience preferred
• Typically requires a Bachelor's degree or equivalent experience and training
• Ideally requires a minimum of 6-7 years of related experience.
• Collaboration skills and passion for technical challenges and operations support.
• Different IT Analyst position may require different knowledge of application, skill set, or tool.

• Full range of medical benefits, dental, vision
• Life Insurance
• Matching 401K
• PTO
• Tuition Reimbursement
• Employee discounts at local retailers