Document Control Manager

Job Posting Start Date 10-23-2025 Job Posting End Date

At JetCool, a Flex company, we're at the forefront of liquid cooling innovation, delivering advanced solutions that empower our partners in AI and high-performance computing. United by a shared purpose, our teams are pushing the limits of what's possible and tackling complex challenges.

A career at JetCool offers the opportunity to make a real impact by helping build smarter, more sustainable data centers. Together, we're not just advancing technology - we're redefining cooling standards to create a more sustainable tomorrow.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Document Control Manager located in Littleton, MA.

The Documentation Control Manager will manage the documentation control and change order process for Jetcool's global services and support business. Strong preference will be given to those with a proven track record working with the Agile PLM system in a high volume configure to order production environments through a mix of internal production and external value-add partnerships.

What a typical day looks like:

• Manage the PLM based documentation control process supporting the creation and release of revision-controlled ECO documents spanning Design Engineering, Production and Customer Success.
• Create, adapt and document the change control process and supporting forms as needed.
• Chair the change control board (CCB)
• Ensure change orders are properly filled out, approved and distributed to all stakeholders internally and externally.
• Be the prime point of contact for external field support organizations ensuring released change orders are understood, and effectivities & material dispositions are properly implemented.
• Ensure released change orders are properly exchanged between PLM and ERP systems.
• Participate in the New Product Introduction (NPI) process by providing change order control throughout the NPI life-cycle process that impact field service support capabilities.

The experience we're looking to add to our team:

• Bachelors degree (Master's degree preferred)
• Minimum 5-7 years relevant industry experience, particularly in global environments
• Experience working with and configuring PLM systems to align with the business needs of the company.
• Experience working with the full range of stakeholders (Engineering, Manufacturing, Customer Success, Value-Add partners and Contract Manufacturers).
• Expertise managing PLM tools focused on build to order and configure to order products.
• Experience working with domestic and internation service organizations.
• Demonstrated experience leading change controls boards (CCB) comprised of internal and external stakeholders.
• Understands BOM construction for ease and accurate material flows, purchasing, lot/serial number traceability and PLM management.
• Provide documentation management point of contact leadership with global service support providers and contract manufacturing partners.
• Ability to work in a fast-paced environment while delivering on commitments.

SA63

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Pay Range (Applicable to Massachusetts)

$85,900.00 USD - $118,100.00 USD Annual

Job Category
Production Engineering

Relocation: Not eligible

Is Sponsorship Available?
No

JetCool is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at JetCool, you must complete the application process first).

Client-provided location(s): Boxborough, MA

Job ID: Flex-WD209749

Employment Type: FULL_TIME

Posted: 2025-10-23T20:19:08