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Customer Success Representative

AT Flex
Flex

Customer Success Representative

Boxborough, MA

Job Posting Start Date 05-07-2025 Job Posting End Date 05-30-2025

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

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The "Customer Sales Representative" will be based in Littleton, Ma reporting to the Director of Operations. Manages assigned accounts to meet revenue targets across customer base while directing field sales operations to maximize sales and profit objectives

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What a typical day look like:

• Implements and monitors business goals, operating plans and budgets for top line sales, gross profit growth, and long-term growth.

• Implements processes and procedures which facilitate organizational growth and profit objectives.

• Monitors sales levels for assigned region and targets areas for improvement.

• Reviews business plans and YTD performance with management.

• Provides coaching to team members and may make sales calls jointly to ensure optimum customer relationships.

The experience we're looking to add to our team:

•Typically requires a bachelor's degree in a related and a minimum of 8 years of sales experience.

• Demonstrates expert people and/or process management skills as well as customer (external and internal) relationship skills.

• Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas; understands the strategic impact of the function across sites.

What you'll receive for the great work you provide:
  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
Pay Range (Applicable to Massachusetts)

$80,100.00 USD - $110,100.00 USD Annual

Job Category
Sales - Marketing - Account Mgmt

Is Sponsorship Available?
No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Client-provided location(s): Littleton, MA, USA
Job ID: Flex-WD200176
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • HSA With Employer Contribution
    • FSA
    • Mental Health Benefits
    • On-Site Gym
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
    • Adoption Assistance Program
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Some Meals Provided
    • On-Site Cafeteria
    • Holiday Events
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led
    • Unconscious Bias Training