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Automation Service Engineer

Nibong Tebal, Malaysia

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

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To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Automation Service Engineer located in Batu Kawan, Penang .

What a typical day looks like:
  • Responsible for the installation, commissioning, technical training, maintenance and upgrading of automation equipment, timely understand the receipt and collection of customer feedback information and report the implementation of improvement plans and solution
  • Responsible to direct docking with customers, good language communication skills and patience, seriously treat customer technical service work, careful, summarize and find on-site problems and problems to deal with the work alone, take the initiative to share and communicate with the team
  • Responsible for coordinating the technical after-sales service of the machine; Proficient in the application of office tools software, according to the technical characteristics of the product to produce training courses, the customer organization and technical training; Editing and proofreading machine manuals.
  • Analyze and summarize the causes of equipment failure, implement the implementation of improvement programs, and be responsible for customers and companies
  • Maintain continuous system operation by adjusting, repairing, replacing, or modifying automation/robotic system components
  • Troubleshoot electrical, mechanical, pneumatic, and hydraulic systems and components and return to serviceability
  • Perform scheduled preventive maintenance actions on all subsystems and related components
  • Ensure preventative maintenance of robotic and process support equipment are completed on a regularly scheduled basis.
  • Read and interpret electrical schematics, mechanical diagrams including complex automated system drawings.
  • Analyzes engineering test results and implements changes to resolve problems.
  • Collaborate with the automation team in the qualification process of automated systems.
  • Records procedures and results, numerical and graphical data, and recommendations for changes in product or method.
  • Maintains software, documentation and equipment to the latest revision or operational specifications.
  • Assists engineers in developing and designing hardware and software required for all automation solutions per specifications.
  • Trains other technicians and operators on products, processes, and equipment.
  • Proper use of power tools and measuring equipment
  • Strong awareness of safety
  • Other service relates assignments
  • Other works assigned by leadership
The experience we're looking to add to our team:
  • Bachelor's Degree in Automation Engineering/Computer Science/Electrical Engineering/Mechanical Engineering
  • Minimum 2 years of experience in working with industrial automation applications (mechanical, electrical, software, PLC (Siemens, Omron, Mitsubishi AB etc.)
  • Proven practical experience in the maintenance of automation or industrial equipment
  • Good communication skills with customer and co-worker.
  • Knowledge in Vision configuration and application
  • Knowledge in Robotics operation: Yamaha, Fanuc, Epson, Kuka, Denso, Nachi, others
  • Honest, highly responsible, professional, and self-initiative, able to work under pressure
  • Willing to travel
What you'll receive for the great work you provide:
  • Medical benefits, dental, vision
  • Life Insurance
  • Paid Time Off
  • Performance Bonus

Job Category
Production Engineering

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Client-provided location(s): Penang, Malaysia
Job ID: Flex-WD180259
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • HSA With Employer Contribution
    • FSA
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Some Meals Provided
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led