SVB - Card Risk Associate

SVB Be Part of a Bank Like No Other

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses and the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industry we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Responsibilities

We're seeking a Card Risk Associate to join our Card Products team.

Key responsibilities include:

• Analyze data and identify fraud trends and client friction and take appropriate action using business judgement.
• Create/update/review reports designed to assist in identification of trends.
• Review, identify, & implement process improvements and new processes, utilizing business judgement to evaluate impact to fraud losses and/or client experience.
• Manage projects as assigned.
• Cross train with team to understand all aspects of position and backfill when other team members are off.
• Update and maintain procedures.

The ideal candidate will bring the following experience and acumen:

• Experience with fraud tools and systems, and the regulatory/compliance environment
• Understanding of card systems, including networks, processors, etc.
• Strong data analysis skills
• Demonstrated communication ability: up, down and across the organization.
• Ability to understand impact of decisions on complex, changing environments.
• Ability to see patterns in data and appropriately act and/or make recommendations on those patterns.
• Ability to be agile and prioritize work based on varying needs and expectations.

Current and/or recent experience in fraud and/or cards

Qualifications

Bachelor's Degree with 1-3+ year(s) of experience in banking - specifically card and/or fraud. including roles focused on data querying and analytics OR High School Diploma or GED and 5-7+ year(s) of experience in banking - specifically card and/or fraud. including roles focused on data querying and analytics.

The base pay for this position is relative to your experience but the range is generally $66,750.00 - 115,700.00 per year. This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program which you can review here: https://jobs.firstcitizens.com/benefits.