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First Citizens Bank

Senior Manager Business Risk Process (Product Management)

Santa Clara, CA

Overview

This position is part of the Commercial Bank Product organization and will be responsible and accountable for the management of Business Unit (BU) risk activities, in adherence with the Company's Risk Appetite and Corporate Strategy. The position serves as an effective communication channel between the Risk Management Department and the Product business units. Promotes an environment of risk awareness and risk ownership across the organization. Maintains collaborative partnerships with senior management across lines of business, internal departments, Risk Management program leaders, peer First Line Risk Managers, and other stakeholders to enhance BU risk management capabilities. Manages the recruitment, training, and development process for staff.

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Responsibilities

  • Risk Activities - Ensures appropriate and effective collaboration between the Product organization and Risk Management department. Provides BU risk considerations for business/strategic plans. Helps inform, implement and scale a business risk strategy for the BU. Manages timely identification and escalation of risks and issues and consults with BU management surrounding key risk management issues, ensuring bank and regulatory alignment. Oversees issues management for the BU (corrective action, issue tracking, and reporting), including Risk Acceptance. Reviews and implements internal controls, ensuring control testing is in place and results are in line with Control Standards. Participates in risk identification and assessment processes and risk-related trainings.
  • Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes recommendations on appropriate changes to team policies, procedures, and efficiencies to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Participates in mandatory risk training and educates BU personnel on key risk programs and topics.
  • Risk Oversight - Reviews BU Risk Reports that provide a comprehensive view of risks that impact the BU and clarify risks and control performance. Analyzes and summarizes trends in BU Risk Management, identifies Top and Emerging Risks and reports to BU Leadership. Manages the tracking and reporting of key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Monitors and verifies the incorporation of Risk Limits into core BU processes.
  • Risk Governance - Participates in relevant risk governance group meetings utilizing strong understanding of the BU operations, risks, controls and
    related laws and regulatory guidance. Provides feedback and coordinates
    on relevant governance documents to support BU activities and manage risk. Implements program policies, standards, and procedures.
Position Specific Skills
  • Knowledge of operational and enterprise risk management including identification, assessment, and escalation of risk issues.
  • Ability to track and coordinate large, complex processes.
  • Knowledge of regulatory guidance pertaining to enterprise and operational risk as well as risk control frameworks.
  • Experience creating or implementing processes, procedures, risk and control frameworks or risk and control assessment.
  • PC Skills including Microsoft Visio, Excel, and PowerPoint.
*Open to work hybrid from an office in Boston, Chicago, NYC, Phoenix, Salt Lake, Santa Clara and SFO.

In NYC and CA the base pay for this position is relative to your experience but the range is generally $153,300.00 - $265,720.00 per year. This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program which you can review here: https://jobs.firstcitizens.com/benefits.

Qualifications

Bachelor's Degree and 6 years of experience in Enterprise Risk or Operational Risk and Project Management or Internal/External Consulting, Business Risk Process Management, Product Management OR High School Diploma or GED and 10 years of experience in Enterprise Risk or Operational Risk and Project Management or Internal/External Consulting, Business Risk Process Management, Product Management.

Client-provided location(s): Santa Clara, CA, USA
Job ID: FCB-22499-en-us-5
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at First Citizens Bank.