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First Citizens Bank

Mortgage Operations Specialist

3+ months ago• Columbia, SC

This job is no longer available.

Overview

This position provides administrative and operational support by preparing mortgage loan documents for processing. Prepares and delivers initial disclosures and re-disclosures to customers. Orders various mortgage services such as appraisal and title. Gathers other necessary documentation to ensure all requirements of the loan transaction are met prior to moving the loan to processing. Communicates effectively with all parties involved in the mortgage loan transaction.

Responsibilities

  • Loan Preparation - Initiates mortgage services to complete loan packages. Prepares and delivers initial disclosures and re-disclosures to appropriate parties. Identifies deficiencies and contacts the appropriate party for resolution.
  • Documentation - Reviews prepared loan documentation to ensure thoroughness, accuracy, and adherence to standards including completion of a quality review. Follows up on all outstanding documentation to move loans to the processing pipeline.
  • Communication - Coordinates with all parties involved in the mortgage loan transaction to complete set milestones.
  • Service Level Agreements - Responsible for multi-tasking between queues in order to meet internal and regulatory timelines.
Qualifications

High School Diploma or GED and 1 years of experience in Banking or Mortgage processing

lSkill(s): Ability to handle escalations in a timely fashion

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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Client-provided location(s): Columbia, SC
Job ID: FCB-28405-en-us
Employment Type: OTHER
Posted: 2025-04-11T12:44:11

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes

  • Parental Benefits

    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits

  • Work Flexibility

    • Office Life and Perks

      • Commuter Benefits Program

    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Volunteer Time Off
      • Leave of Absence

    • Financial and Retirement

      • 401(K)
      • 401(K) With Company Matching
      • Financial Counseling
      • Profit Sharing

    • Professional Development

      • Access to Online Courses
      • Internship Program
      • Leadership Training Program
      • Promote From Within

    • Diversity and Inclusion

      • Diversity, Equity, and Inclusion Program
      • Employee Resource Groups (ERG)

    Company Videos

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