Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
First Citizens Bank

Default Processor I (Hybrid-Raleigh Office)

Raleigh, NC

Overview

This position performs administrative processing for the Credit Resolution group of the Bank. Provides support to collections, foreclosure, bankruptcy, loss mitigation and recovery by sourcing necessary information. Prepares, reviews, and processes documentation relating to defaulted loans. Maintains crucial files, databases, and records utilized by the department. Handles administrative tasks such as invoicing and correspondence to facilitate business functions for other associates and management, and third-party vendors as needed. This position is considered the first line of defense and expected to maintain a high level of attention to detail, analyze facts, and make sound decisions in order to mitigate risks to the Bank.

Want more jobs like this?

Get Administration and Office jobs in Raleigh, NC delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Responsibilities

  • Documentation - Orders and/or processes all documentation used during the course of collections, foreclosure, bankruptcy, loss mitigation, or recoveries. This includes, but is not limited to, appraisals, credit reports, payment histories, tax and title searches, loan documents, statements, and other Bank records. Prepares equity analysis, credit and debit tickets, assignments for third-party placements, and other required documentation. Images documents to create electronic files, destroying physical documentation as necessary.
  • Record-Keeping - Maintains department files and databases to ensure accuracy and accessibility of crucial information. Enters or modifies records or reports, tracks property sales, updates accounts, and monitors monthly reporting.
  • Business Support - Performs a variety of administrative support tasks during the course of collections, foreclosures, loss mitigation, or recoveries.
  • Accounts Receivable/Payable - Reviews, prepares, and processes payments and invoices. Completes transactions for the accounts payable/receivable, and attorney billing processes. Reconciles monthly general ledger.
Qualifications

    Bachelor's Degree and 0 years of experience in Real Estate, collection, recovery, and Loan Systems OR High School Diploma or GED and 4 years of experience in Real Estate, collection, recovery, and Loan Systems
    Skill(s): Knowledge of collections, real estate, and related documentation

Client-provided location(s): Raleigh, NC, USA
Job ID: FCB-22125-en-us
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at First Citizens Bank.