Responsibilities
What will you contribute?
Reporting to Ravi Neelkantrao Training Advisor is responsible for the creation of comprehensive end-to-end training and enablement artifacts based on in-depth training needs analysis, to curating training programs catering to a variety of learning groups and profiles. Keep track of product release cycles and keep the training agenda and content current, Deliver standard and custom end-user functional training to clients and comprehensive functional training to new and existing partners. Play a key role in driving and helping create a vibrant learning and development ecosystem. Build a motivating environment for employees, clients, and partners and ensure continuous upskilling to be at the top of the game in the marketplace.
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Responsibilities & Deliverables:
Your deliverables will include, but are not limited to, the following:
• Understand the key processes of product release cycles and assist in building the enablement and training content roadmap.
• Deliver high-quality Instructor-led Essence functional training: Standard and Custom to clients and Partners through online channels and/or in-person.
• Collaborate with business units to build and maintain training delivery infrastructure like training environments, training labs for hands-on practice, and post-training support systems
• Work with SMEs to build certification question banks for different levels of certification.
Required Experience: 5- 8 years
• Strong knowledge of Retail/Core banking modules such as Customer Management, Current and savings Accounts, Deposits, Lending, Payments, Fees and charges, Limits, Money Market, Standing Orders, Fund Transfer, and Financial Accounting.
• Broad-based knowledge of local clearing working in general, local payment rails, and regulatory needs in different regions.
• Experience in conducting client training for Banks and Financial services covering core banking modules.
• Passionate about training and a trainer in Fintech product companies or banks is preferred.
• Understanding of Knowledge management and training concepts, Strong communication skills and fluency in written and spoken English language is a must.