Responsibilities
What will you contribute?
As a Site Reliability Engineer Lead your mission is to protect and advance the software & systems behind Finastra's Cloud hosted services running on Fusion Operate. Finastra believes in a blameless culture where the primary objective is continuous improvement. You'll be leading an operations team whose aim is to treat operations as a software engineering problem aiming to build reactive systems that self-heal, ensuring we keep revenue-critical systems up & running despite natural disasters, unexpected surges in traffic, and configuration errors.
Your day will vary from the fine-grained details of optimizing disk performance, authoring operational code for our applications to the big picture of reliability modelling. You will operate as part of a global scaled agile SRE team applying your experience in Continuous Delivery.
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Responsibilities & Deliverables:
Your deliverables as a Site Reliability Engineering Lead will include, but are not limited to, the following:
- Act as primary SME for Cloud tooling, as well as mentoring colleagues on the SRE team
- Assume leadership and mentorship responsibilities in post-mortem reviews of incidents
- Work with containers and container orchestration systems such as Kubernetes
- Capacity Planning to determine resource requirements of your service for it to be scalable, efficient, and reliable
- Identify and troubleshoot any availability and performance issues at multiple layers of deployment, from hardware to operating environment, network, and application
- Collaborate with other engineers to implement operational solutions while defining and adhering to industry best practices
- Participate in weekly on-call rotation
Required Experience:
- 3/5+ years of experience in Cloud Operations
- Prior team leadership or management experience
- Proficiency with Infrastructure as Code technologies such as Terraform, CloudFormation, or ARM
- Experience developing and deploying resources with a cloud provider (I.e., Azure, AWS, Cloudflare, GCP)
- Networking concepts (load balancing, TCP/IP, HTTP, gRPC, DNS) and troubleshooting tools (Wireshark, command line, BPF)
- Experience with version control systems (GitHub, Gitlab, Bitbucket)
- Comfortable with scripting languages like Python, Bash and Go
- Familiarity with container technologies like Docker and Kubernetes
- Knowledge of Cloud-native architecture, Cloud tooling and the latest trends and practices Appropriate Linux, Kubernetes & Cloud Certifications a plus