Who are we?
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
About the job
Who are we?
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
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Who are we?
We power the world's banking by providing mission-critical financial software applications and marketplaces, extending our solutions via our open platform, open to developers, fintechs, data providers and innovators around the world and unlock innovation for our customer base of 8,000+ financial institutions, including 45 of the world's top 50 banks.
With a heritage and portfolio spanning the entire banking sector, we have used our expertise to create a unique platform-based approach for the world of financial services. Partnering with global players like Microsoft, Accenture, Salesforce and more, to create an open and inclusive development environment. An environment that cultivates ideas, maximizes creativity, and enables innovation.
What will you contribute?
This is an exciting lead generation opportunity for individuals interested in developing their sales career within a leading financial services software organization. As a Senior Sales Development Representative, you will act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.
Your Responsibilities And Deliverables
The duties of the Senior Sales Development Representative will include, but are not limited to, the following:
- Manage and qualify new and existing leads through inbound and outbound channels.
- Maintain active engagement with leads to increase customer interest in our offerings and value propositions through creative, consultative communications (cold calls, email, and social channels)
- Collaborate closely with account executives to not only qualify leads, but also to ensure we're engaging with the right leads in the right accounts.
- Use tools and technologies to improve process efficiency, maintain sales forecast data and regularly reviewing and updating the sales reporting system (CRM)
- Keep up to date with current industry trends, competitors, and current/new company products and services.
- Participate in training programs as directed by the manager.
- Own and manage lead generation targets, forecasts, and performance via weekly/monthly/quarterly sales reporting.
- Adherence to and tracking of Key performance Indicators (KPIs), achievement of allocated target.
- Consistently strive to achieve and surpass allocated targets by implementing effective strategies and maintaining a high level of productivity.
- Mentor and train Junior Sales Development Representatives.
Required Skills and Experience::
- 2+ years of experience within sales, sales support, business development or within inbound and/or outbound business-to-business phone marketing or sales is required.
- Ability to communicate in English (both orally and written is required - C1 level)
- Ability to guide and mentor junior SDRs.
- Ability to autonomously conduct discovery calls.
- Proficiency in CRM tools, preferably Salesforce.
- Proficiency in Sales Engagement and Data tools.
- Understanding of Sales Processes in the Enterprise software environment.
- Banking, Finance or Software background recommended.
- Bachelor's degree in business or equivalent experience.
Knowledge And Skills
- Ability to build and nurture relationships.
- Strong tenacity and follow-up skills.
- Excellent written, verbal, and interpersonal communication skills.
- Self-motivated with ability to work independently and as part of a team.
- Strong time management, organizational and decision-making skills.
- Strong attention to detail.
- Strong leadership skills.
- Proficient with Microsoft Office.
Work Environment
- Work is performed in a hybrid office environment.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits
• ESG: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!