Responsibilities
What will you contribute?
The Program Manager is responsible for managing all aspects of large complex programs involving multi-product implementations for a defined segment of strategic initiatives from program definition and intake to transition to full operational support.
Responsibilities & Deliverables:
Your deliverables will include, but are not limited to, the following:
- Leads and drives the development of the program intake process including developing scope, schedule and cost
- Defines the goals and objectives of specific program and defines individual team member's roles and responsibilities for the duration of the program
- Ensure accurate and timely program reporting and compliance to Finastra delivery processes.
- Ensure that programs are completed on time and within budget and that the solution aligns with/meets the business objective
- Manages the daily/weekly program team assignments and monitors progress against the work plan.
- Identification and impact analysis of potential program changes and facilitation of change control board to approve or disapprove said changes.
- Manages risks, issues, and mitigation plans for the program.
- Meet financial objectives by forecasting requirements; preparing a program budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Continuous identification, qualification and tracking of risks, defining mitigation and contingency plans, assigning appropriate resources, and constantly communicating status.
- Responsible for identification of resource requirements to ensure the program is properly staffed with the required skills.
- Responsible for identifying and managing internal and external stakeholders, understanding their communication requirements, and fulfilling them.
- Effectively manage client interactions and program meetings/communications.
- Responsible for quality and timely transition through each phase of the Program and proper communication between the various responsible groups setting clear expectations and holding individuals accountable for their responsibilities on the program
- Educate team members and instill program management best practices, methods, processes, and tools.
- Responsible for ensuring the program team utilizes IT defined tools and standards, processes, and procedures
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Required Experience:
- 5+ years' experience in program or program management
- PMP Certification
- Experience assisting program management teams with identification of action items, tasks and activities and tracking progress
- Experience at defining, implementing and continually improving standards, processes and procedures utilizing industry best practice (PMI, CMMI, etc.)
- Experience developing program budgets based on the development of Work Breakdown Structure (WBS)