Vice President, UX Design Manager

Job Description:

The Role

We're looking for a Vice President, UX Design Manager, to lead a Self-Directed Investor-focused design team of designers. As a Design Leader, you'll be critical in driving strategy across multiple products, building relationships with key stakeholders and delivering best-in-class digital experiences. You are committed to leading and empowering teams to achieve business goals, drive value and have impact across the org.

In this role you will be providing product design strategy and leadership for the Fidelity Brokerage business unit, responsible for the core investing and trading experience across our flagship web and mobile platforms.

Some key responsibilities:

• Providing strong leadership for the Fidelity Brokerage design team, including managing a team of around 14 UX Designers and Developers.

• Deep understanding of the Brokerage business and our retail customers, with the ability to drive end to end strategy across platforms and technologies.

• Supporting key UX organizational objectives and acting as a change agent to drive significant transformation across product teams.

• Identifying and developing strategic design opportunities to drive product and business strategy.

• Collaborating across functions to make pragmatic decisions to increase our speed to market while upholding the quality of the experience so that teams can build towards a better future.

• Aligning work of individual teams to broader customer journeys.

• Solution-focused mentality that deliberates and debates challenges in a positive way that gains alignment with others

• 10+ years of UX design management experience, including skills in coaching design teams to their highest potential.

• Experience in financial services a plus.

• Experience identifying and acquiring talent needs; and resource planning across large organizations.

• Unwavering curiosity to ask why and dig deeper to understand the root causes of any ambiguous customer problem.

• Intellectual humility that allows you to see beyond cognitive biases and take in multiple perspectives.

• A strong presenter and communicator that brings the future vision to life and motivates people to do outstanding work.

• Familiarity with the value of design systems, understand reuse and scale, and know when to contribute to make them better.

• You continuously improve and encourage an agile way of working.

• You have foundation of technical development (software engineering) and architecture of digital products.

• You understand at the core of a strong team is trust, adaptability and resilience.

• You have a powerful impulse to improve existing designs, invent new experiences, and perform better than our competition.

• Proven track record collaborating with senior level leaders toward successful business outcomes.

• Has effectively led large scale change initiatives, showing ability to be a catalyst for change.

• Strategic thinker who can drive a data-driven future-state vision while delivering on near-term KPIs.

• Successful history of demonstrating strategic partnership to the business and bringing the business strategy to life through experiences.

• Relationship builder / unifier who can successfully navigate the needs of multiple stakeholder groups.

• Demonstrates a cross-enterprise mindset -- thinks beyond one business unit and considers our full ecosystem of channels and capabilities.