Vice President, Real Estate Operations

Job Description:

The Role

Are you passionate about real estate? Do you thrive in fast-paced settings? Do you strive for excellence in operations and customer service? Can you work within matrix organizations and influence and inspire others? If so, Fidelity Real Estate is seeking a Vice President, Facilities & Operations to join our global Facilities & Operations team!

The Vice President of Facilities & Operations, Head of Facilities & Operations, will lead a team of real estate professionals, including our 3rd party facility management partners, that jointly oversee all operational aspects of office space within the global portfolio. This leader will drive asset value through critical thinking, effective expense management and infrastructure planning; focusing on associates' needs by leading a team of Hospitality professionals and oversight of amenity programs such as cafeteria and fitness operations, etc. To do this, you will collaborate, seamlessly, with groups inside and outside of Real Estate.

• 15+ years of experience in operations, facility management, real estate, corporate strategy, or management consulting or Masters with 13+ years of experience
• Proven expertise developing and leading sophisticated strategic initiatives, with experience delivering successful outcomes
• Experience applying creative frameworks to quickly innovate, improve and sustain impactful programs
• Ability to initiate, develop, and foster collaborative relationships, in a matrix environment, with internal and external team members across all global sites
• Ability to effectively articulate a clear strategic vision and influence partners throughout all levels of the organization
• A consumer-first approach with curiosity and passion to deliver against all needs
• Confidence and ability to apply financial and operational considerations to develop strategies and execute plans
• Comfort and success operating in a fast paced and agile culture
• Apply industry leading standards and principles and lead operational and engineering teams to maintain space and concepts that enable the organization's vision
• Partner with other real estate functions to align on priorities, develop solutions, and evolve programs with a focus on financial stewardship; develop ways to increase asset value, decrease operational expenses, and prioritize capital spending
• Connect with enterprise leaders to ensure a cohesive and seamless strategic foundation, with emphasis on associate engagement
• Lead a team of real estate professionals who are responsible for the daily operation for Fidelity Investments US western real estate portfolio (circa 2.6 M+ square feet)
• Manage up to 5 director-level people leaders: focusing on goals setting, professional development, leadership, and ongoing communication
• 24X7 on-call coverage
• Ability to travel up to 30% of the time