Vice President, Head of ET Vendor Management

Job Description:

If you are dynamic, able to drive transformation, and thrive on managing key relationships, this Vice President, Head of ET Vendor Management role may be just what you are looking for!

The Vice President Head of ET Vendor Management will work with all levels of management to stand up and manage a Vendor Management function and team within Enterprise Technology.

The ability to build effective working relationships with business leaders to champion support of the ET Vendor Management program and related initiatives, and strong change management skills are key elements to success in the position.

The role:

• Lead a team responsible for overseeing key technology vendors across infrastructure, software, cloud, data, cybersecurity, AI, and managed services - ensuring we have the right level vendor oversight, management practices and consistent governance.
• Develop and execute vendor strategies that align with Fidelity's enterprise technology roadmap, ensuring optimal performance, cost efficiency, and innovation.
• Collaborate with senior technology leaders across ET and business units to understand evolving needs and ensure vendor capabilities are aligned.
• Drive vendor governance and performance management, including scorecards, SLAs, risk assessments, and continuous improvement initiatives in alignment with the Enterprise Vendor Management practices and requirement.
• In partnership with Procurement and Legal, negotiate complex contracts and renewals in ensuring favorable terms and compliance with Fidelity Standards.
• Champion technology excellence by staying current on emerging trends, evaluating vendor capabilities, and advising on build vs. buy decisions.
• Foster a culture of accountability, transparency, and collaboration within vendor management team and across the broader technology organization.

• Strong technical background with the ability to understand and evaluate infrastructure, cloud, software, and emerging technologies.
• 15+ years experience in technology vendor management, strategic sourcing, or IT relationship management, preferably in large enterprise.
• Proven leadership experience managing high-performing teams and influencing senior stakeholders.
• Deep understanding of vendor lifecycle management, contract negotiation, and performance governance.
• Excellent communication, negotiation, and analytical skills.
• Experience working in a highly regulated environment (e.g., financial services) is a plus.
• Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or equivalent preferred.
• Demonstrated ability as effective people manager, innovator and change agent.
• Ensure vendor compliance with Fidelity policies, procedures, and standards. Oversee, measure, and report vendor performance relative to contracted expectations, including matrixed responsibilities for supplier management activities in Risk Management, Supply Management, and Legal
• • Lead assessment of vendor risk and monitor vendor financial viability, resiliency, and management stability.
• • Drive continuous improvement with all key suppliers through effective project lifecycle management and business process engineering efforts.