Vice President - Customer Data & Marketing Technology

Job Description:

Job title: Vice President - Customer Data & Marketing Technology

The Purpose of this role

At Fidelity, we use data and analytics to optimize customer experiences and develop solutions that help our customers achieve their financial goals. To support that mission, we need the ability to consume data insights effectively.

How your Work Impacts the Organization

The key responsibility includes defining & implementing next generation data product strategy in partnership with global stakeholders & also advance the roadmap for Marketing Platform(s) and related capabilities, that will enable business outcomes which is aligned with Fidelity's enterprise Martech & data strategy.

• Leadership skills to architect and design data consumption capabilities on-premises and in the cloud.
• Ability to collaborate in a matrixed organisation and partner with business domain leads, data scientists, product owners, enterprise architects and other functional leads to deliver extraordinary data & marketing platform solutions.
• Expertise in Cloud data services ecosystem such as ODS, streaming products, Data Lake, advanced analytics technologies, BI reporting and analytics.
• Solid skills to inspire confidence, create executive presentations and guide strategic discussions with senior management.
• Superb communication skills and the ability to engage with both a technical and non-technical audience at various levels of the organization
• Willingness to partner effectively with technology business partners across the firm.
• Intellectually curious and model a culture of continuous learning, mentoring and coaching
• Committed to developing a balance of technology and non-technology skills to fully appreciate the broad needs of our customers
• Executive presence - ability to influence and recommend senior data & marketing business & tech leaders and associates in the organization.

• Ability to understand and adapt to changing business priorities and technology advancements.

• 20+ years of Data Engineering & Marketing Technology, design and development delivery experience across Analytical (OLAP) & Transactional (OLTP) platforms. Min 5+ years of Cloud Data experience.
• Bachelor's or master's degree in a technology related field (e.g., Engineering, Computer Science, etc.) required.
• Solid experience in Agile methodologies (Scrum and Kanban).
• Financial services experience, preferred

• Data & Marketing domain technology expertise along with experience in architecting, designing and building highly scalable data & marketing platform solutions.
• Good background in building interactive, user-friendly, visualizations displaying large, complex data sets, with experience of applying Data Consumption products such as Power BI, Tableau.
• Led large engineering teams (100+) focused on delivery of the product capabilities and features. Shown expertise in nurturing & handling engineering leaders
• Experienced in integrating Customer Data or Marketing Orchestration capabilities with complementary Marketing Technology, Digital or Enterprise Data capabilities
• Experience in understanding customers, tailoring promotions, automating processes, and analyzing data to help improve marketing campaign performance/outcomes
• Good knowledge and experience in major data areas such as DataOps, Data quality & Governance, Data management, Database performance/cost optimization.
• Knowledge and experience in Cloud data services, Cloud storage services
• Shown experience track record in Relational, Cloud and Data Warehouse technologies and in-memory databases.
• Ability to evaluate, prototype and recommend emerging Cloud data visualization and analytics technologies and platforms from open source or vendors.
• Strong ability to analyze cost and performance in a data consumption solution or pattern and recommend improvement for optimization.