Sr. Manager, Business Continuity

Job Description:

Supports initiatives that will have a direct impact on the day-to-day operations of the Enterprise Business Resiliency (EBR), Business Continuity, Resiliency Intelligence Innovation and Vendor Resiliency Communities. Work in a dynamic and fast-paced environment, interacting directly with business leaders and cross-functional partners to ensure comprehensive risk management throughout Fidelity Financial Services.

The Team

The Business Continuity Team sits within the Fidelity Resilience, Intelligence and Security Operations organization. We are a dedicated team of risk professionals who provide the strategic development and execution of a business resiliency program, with oversight of operational, technology, and vendor risks that enables our company's business operations to continue following any disruption.

• BA/BS Degree in Business, Information Technology, or equivalent experience.
• Minimum 5 years' experience in business continuity, disaster recovery or other risk management field.
• Disaster Recovery Institute International certification (ABCP/CBCP) preferred or must acquire certification within 12 months of hire.
• Previous experience working in the Financial Services Industry; Financial Operations, Operational Risk or Information Technology preferred.
• Builds strong and inclusive working relationships, in-person and virtually, through collaboration with business partners and colleagues.
• Critical thinker who approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements to mitigate risks and drive positive change.
• Ability to innovate and complete initiatives independently and prioritize based on shifting risk factors and business priorities.
• Experience with building Power BI or other visual dashboards preferred.
• Intermediate experience with Microsoft Office products; Excel, Outlook, PowerPoint, Word, etc.

• Complete risk assessments (operational, technology and vendor), leverage data to identify risks, provide guidance, and perform testing activities on an ongoing basis.
• Advancing our data analytics strategies through the use of digital technologies.
• Participating in the incident response program and recovery activities for business operations, technology or vendor disruptions (on call rotation/including off hours).
• Exhibits executive presence. Communicates clearly, concisely and impactfully in order to influence others; tailoring messaging to audience.
• Conducting reviews of third-party business continuity plans, identifying potential threats and vulnerabilities, and collaborating with colleagues to determine solutions for short-term and long-term vendor outages.
• Solving complicated problems, demonstrating confidence with unanticipated situations, and the ability to help find innovative ways to mitigate risk using advanced analytical and critical thinking skills.
• Encouraging a supportive environment for employees to learn and grow.
• All individuals are expected to cross train and understand the different facets of EBR-Business Continuity and potentially rotate through each program.
• Leading cross-functional teams and effectively managing multiple projects simultaneously.