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Fidelity Investments

Sr Communications Project Manager

Albuquerque, NM

Job Description:

Expertise and Skills You Have

  • Degree or equivalent in Journalism, Communications, English, Marketing or related field strongly desired
  • Print production experience strongly desired
  • Five to seven years of project management experience preferred
  • Minimum of three years Defined Contribution and writing experience preferred
  • Series 7 and 63 is required and must be acquired within 120 days
  • Fidelity experience preferred
  • Analytical thinking; customer service orientation; decisiveness
  • Excellent organizational and project management skills
  • Excellent and effective oral/written communication skills
  • Ability to lead multiple projects; thrive in a fast pace deadline driven environment and work well collaboratively as well as independently
  • Proven strong leadership, motivation, negotiation and influence skills
  • Creative thinking and strong problem resolution skills
  • Excellent decision-making ability and leadership skills
  • Technical competence and ability to work with multiple systems and tools
  • Excellent attention to detail, editing and proofreading skills
  • Positive relationship building and interpersonal skills
  • Content Development:
  • Review and analyze plan-specific materials to resolve creative solutions in meeting client's unique communications needs. Routinely develop custom integrated marketing campaigns (i.e. DB) to address client-specific goals. Work as a member of a team of experts to effectively deliver complex communication projects.
  • Production/Cost Management
  • Support day to day production management of client communications including project planning, scheduling, execution, issue resolution, and reporting and reconciliation. Consult and provide production recommendations based on project specifications, design features, cost considerations and equipment capabilities. Solicit quotes, estimates and select appropriate vendor for job based on project specifications and timelines. Facilitate and provide inventory management oversight for assigned client portfolio.
  • Project Management:
  • Independently lead creation of standard or custom educational materials to support several client projects. Own the technical, peer review, proofreading, legal, design and client edit/review cycles, including all vital follow-ups. Identify risks proactively and develop alternatives to ensure timely resolution.
  • Client Management/Satisfaction:
  • Participate in and lead client meetings and/or projects.
  • Business Initiatives:
  • Support, and in some instances, leads overall business improvement initiatives to improve quality, reduce cost, and improve service. Participate in cross market initiatives and represent Communications, Education and Operations' larger scale initiatives.

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The Team

The Sr. Communications Production Manager (Sr. CPM) is responsible for handling production workflow of Workplace Investing (WI) communication materials for large size implementations, corporation actions and ongoing Strategic clients. Plans are typically complex, integrated and multi-practice (Health and Welfare & Defined Benefit). This manager will develop insight and understanding of the client's communication strategy as well as providing production consultative support and recommendations to the Client Service Team and/or client. The Sr. CPM will be responsible for oversight of daily print production, inventory management, and issue resolution. This area of focus includes the management and execution of both one time mailing materials and ongoing kit management. They will have ownership for procedure development and maintenance of policies and controls. The Sr. CPM will coordinate with various business partners and collaborate with management to identify & lead process improvement opportunities.


Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

Client-provided location(s): Albuquerque, NM, USA; Jacksonville, FL, USA; Smithfield, RI, USA; Merrimack, NH, USA; Westlake, TX, USA; Covington, KY, USA
Job ID: Fidelity-2093063
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.