Squad Leader, Stock Plan Recordkeeping

Job Description:

The Role

As a Stock Plan Services (SPS) Squad Leader, you will blend Stock Plan expertise with a passion for delivering results and driving scale and efficiency across the Client Servicing organization. In an agile format and structure, you will partner with other leaders to influence the broader strategic decisions and roadmaps, set the mission, and bring the squad together to execute on specific results. Ensuring respective products or services are available, stable, performant, and supported when required and related cost and maintenance is managed. You will ensure alignment on the "what" and "when" of the work performed by the squad through ongoing planning and prioritization, to enable the squad to work iteratively, innovate when appropriate, celebrate successes, and learn from failures. You will also be committed to maintaining and developing your own expertise and knowledge to ensure you bring the latest thinking to your role.

You will work in partnership with the Product Area Leader, other agile squads, Chapter leaders, and your key stakeholders to define the highest priority work. While promoting agile and demonstrating the Fidelity leadership principles, you will promote and sustain an innovative agile culture.

• Defining, refining, and communicating the team's mission to squad members and business partners to empower and rally support
• Anticipating, discovering, and prioritizing client / partner needs to serve as the voice of the clients and guide execution of the squad
• Measuring performance through established critical metrics and deliver agreed upon business, technology, and people results
• Inspecting and evaluating progress, and removing impediments for your squad
• Defining, presenting, and evaluating results against agreed acceptance criteria
• Making informed trade-off decisions to strike the right balance between quality, cost, and timelines

• 8-10 years of related product management experience, systems development, product development, and/or project/product management
• Bachelor's degree preferred
• Financial services experience preferred
• Agile experience preferred
• Strong understanding of workflow and operations service models
• You take a data-driven approach to understanding client needs, you translate strategic goals into action, and prioritize to maximize value delivered
• You have a continuous improvement approach
• You are energized by working collaboratively to deliver agreed business outcomes, drawing on the expertise of colleagues to inform the approach and remove impediments to making progress
• You are capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams
• You are intellectually curious and model a culture of learning and coaching