Job Description:
The Role:
Fidelity Health is on a mission to transform how employers support the health and well-being of their employees. As a Squad Leader, you will play a key role in shaping the future of our analytics and reporting products-solutions that help employers make smarter, data-informed decisions. This is a high-impact role for someone who thrives at the intersection of product strategy, customer insight, and innovation.
What You'll Do:
- Drive Product Strategy: Define and evolve the product roadmap for employer-facing analytics and reporting solutions, ensuring alignment with Fidelity Health's broader goals.
- Understand Customer Needs: Engage deeply with clients, sales teams, and relationship managers to uncover employer challenges and translate them into actionable product opportunities.
- Deliver Insightful Solutions: Partner with analytics teams to generate meaningful insights that help employers navigate healthcare trends, costs, and employee engagement.
- Lead Cross-Functional Teams: Collaborate with engineering, design, and business stakeholders to bring ideas to life and ensure successful delivery and adoption.
- Champion the User Experience: Advocate for intuitive, user-friendly tools that make complex data accessible and actionable for our clients.
- Own the Outcome: Take initiative, drive continuous improvement, and ensure that our products deliver measurable value to employers.
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The Expertise and Skills You Bring:
- Education: Bachelor's degree in a relevant field (e.g., business, healthcare management, information science) or equivalent experience.
- Customer Insight & Market Understanding: You bring a deep understanding of employer needs and the ability to translate those into compelling product offerings. You are skilled at identifying emerging trends and unmet needs in the B2B healthcare space and turning them into actionable insights.
- Strategic Product Leadership: You have over 10 years of experience in product strategy, analytics, or related roles, with a proven ability to define and execute product roadmaps that align with business goals and customer priorities.
- Insight Generation: You are passionate about using data to tell a story. You know how to work with analytics teams to uncover trends and generate insights that help employers make better decisions about health and benefits.
- Cross-Functional Collaboration: You thrive in a collaborative environment, working across teams to bring ideas to life. You're comfortable leading discussions with stakeholders from sales, client services, engineering, and design.
- User-Centered Mindset: You advocate for intuitive, user-friendly experiences and understand how to balance business needs with usability and adoption.
- Execution & Agility: You bring strong organizational and project management skills, with experience working in Agile environments. You know how to keep teams aligned and moving forward, even in fast-paced or ambiguous situations.
- Clear Communicator: Ability to distill complex ideas into clear, compelling narratives for both technical and non-technical audiences.
- Leadership: You are a leader who inspires teams, fosters collaboration, and drives accounts
Note: Fidelity will not provide immigration sponsorship for this position.
The Team
At Fidelity Health, we empower employers and employees to make confident healthcare decisions, leading to improved health and financial outcomes. Our mission is achieved through exceptional customer service and immersive digital experiences, all designed with scalability in mind. Our comprehensive solutions encompass Health and Welfare Services, Health and Benefit Accounts, Expense Management, and Medicare Services.
As an integral part of the Health Data, Analytics and Guidance product area, your role is pivotal in harnessing the full potential of personal-level healthcare data, including personal medical, pharmacy, and expense claims data. By facilitating engaging digital experiences and offering invaluable insights, you empower our users to make well-informed decisions and enhance their healthcare financial outcomes. Join our dynamic team and be part of a transformative journey in revolutionizing healthcare.
Certifications:
Category:
Business Analytics and Insights
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.