Job Description:
Job Title
Senior UX Designer/Researcher
The Role
Fidelity Charitable is looking for a Senior UX Designer/Researcher who is passionate about uncovering insights to make charitable giving simple and effective. We are crafting digital experiences that inspire donors to make more of a difference with their philanthropic dollars. It's a fast-paced environment where decisions are customer-centric, data-focused, collaborative, and iterative.
The Expertise and Skills You Bring
- 5-7+ years of UX design experience preferred.
- 5+ years on agile teams delivering value in digital products preferred
- 5-7+ years of experience organizing, conducting, and/or using research to support evidence-focused design decisions a must.
- A digital portfolio we can review online is required.
- A drive to design the overall end-to-end user experience - from the big picture (the overall user experience and consistency across an entire product) down to specifics of UI layout for a feature or flow.
- Identify, plan and conduct user research to understand the customer problems to address.
- Ability to create sketches, wireframes, user flows, mockups, prototypes, and other product artifacts to effectively communicate the' why' behind your designs while aligning with product requirements.
- Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better.
- Must have experience with and be comfortable working in a rapid, iterative software development process.
- Effective communication skills - as a writer, presenter, and facilitator with the ability to give and receive feedback.
- Fostering collaboration with other UX designers, researchers and stakeholders.
- Serve as an ambassador for the UX design & research team across Fidelity Charitable, promoting design principles and the importance of user research.
- You're creative, imaginative, and curious. Design and research make you happy.
- Proficiency in Figma required. Experience with user research applications preferred.
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Note: Fidelity is not providing immigration sponsorship for this position
The Team
The Fidelity Charitable Experience Design team is an established group which partners with business stakeholders across multiple giving experiences, user bases, and other business units across Fidelity. We bring expertise in UX design and research, accessibility, mobile design, design system creation, and strategic discovery to deliver exceptional experiences for giving. The team is viewed as empowered, human-centered partners working directly with the stakeholders and our Agile teams for the delivery of business outcomes that align to our mission to make giving accessible, simple, and effective.
Certifications:
Category:
Information Technology
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.