Job Description:
The Role
Are you a self-starter and committed to delivering results that delight customers with outstanding customer solutions?
We are seeking someone who enjoys working with internal and external teams to deliver outstanding Cash Management products and services! The associate will focus in the Cash and Money Movement Product Area within the Payments/Cash Management Squad, part of the Business Enablement Chapter.
The role is can be hired at Senior Analyst or Consultant level, depending on skills. Responsibilities of the job will include the following:
- Working on key initiatives related to modernizing the experience and innovating new mobile experiences related to cash and payments.
- Active participation in defining requirements, understanding business & technology needs, and writing Agile stories to help advance the infrastructure and assist with system & process improvements
- Participating in and leading readiness and rollout activities related to production releases
- Performing business testing focused on new functionality, operational processes, and end user experience
- Implementing, measuring, and applying metrics & data to aid in identifying enhancement and improvement opportunities
- Participating in the prioritization of the squad work (in partnership with Squad Leader & Scrum Master) to deliver value based on an understanding of business and system needs
- Helping to conduct key research and analysis to prioritize squad work
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The Expertise and Skills You Bring
- Bachelor's degree or advanced degree with minimum of 4+ years professional experience and possesses good understanding of Fidelity's product/services and operational processes. Experience with cash management and/or card experience is a plus
- Familiarity with Agile process & tools including possessing good story-writing skills. Synthesizing requirements and business needs into full Agile stories
- Has a strong affinity for business and systems analysis, data analysis, and system & process improvement work. Business insight, technical insight, and analytical abilities that allows you to make decisions and define work based on data and trends
- Embrace working within a team of associates with a diverse skills, including working directly with a Development Team, Operations Team, Distribution Team, 3rd Parties, Legal Team, and other business partners
- Proven background in product management, project management, analysis, and process improvement
- Possesses the ability to work & act independently, multi-task, influence others, and maintain a positive can-do demeanor. Tight-knit collaboration, communications, organization, and presentation abilities
- Possesses strong skills in JIRA, Mural, PowerPoint, and Excel
Note: Fidelity will not provide immigration sponsorship for this position
The Team
Fidelity's Cash Solutions domain has critical building blocks for our customers. Our vision is to expand the role Fidelity can play in this critical area of customer finances, by offering innovative capabilities to serve the spending and saving needs of both new and existing customers.
Certifications:
Category:
Business Analysis, Product Management
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.