Principal Systems Analyst

Job Description:

The Role

Join our Productivity Enablement Team, enabling software delivery teams through a suite of agile practice tools, analysis, and operational activities. You will provide premium support during the adoption and usage of these tools by collecting and understanding end user needs, solving issues, and helping ensure that the tools' usage and data follows established Fidelity standards and taxonomy.

The Expertise and Skills You Bring

• 8+ years of experience in a technology organization with Jira and Jira Align administration experience.
• Advanced skills in Agile methodologies and tools (Jira, JiraAlign, Jira XRay) within a Scrum team environment.
• Experience in tool administration, system analysis, and user support
• Proficiency in JQL, JXL, PowerBI, and Power Automate is strongly preferred.
• Technical leadership and mentoring experience in an Agile setting.
• A passion for creative problem-solving and the ability to balance design and delivery.
• A flexible approach to developing solutions, with a focus on client communication and feedback integration.
• Strong written and verbal communications skills, with the ability to lead change, and help drive acceptance.

The Value You Deliver

• Champion the adoption and effective use of agile practice tools across the organization.
• Analyze and improve various systems and provide data analysis to enable data-driven decision-making in partnership with data analytics team.
• Collaborate with technology leaders and end-users to understand strategic requirements and improve product delivery.
• Mentor and train peers and junior associates.

The Team

The Productivity Enablement team is responsible for Agile Practice Tool management and operational assistance in Asset Management Technology. As members of the Strategy Enablement and Engagement area, we develop, apply, and enhance technology and business management methods to encourage alignment, transparency, and growth across different teams. Acting as the primary planning and strategy team, we assist more than 2000 technology associates worldwide, with our achievements rooted in teamwork and cooperation among different collaborators.

Certifications:

Category:

Information Technology
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Client-provided location(s): North Smithfield, RI, Merrimack, NH

Job ID: Fidelity-2115653

Employment Type: OTHER

Posted: 2025-08-08T03:51:10