Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Fidelity Investments

Platform Service Product Owner, Fidelity Digital Assets℠

Merrimack, NH

Job Description:

Fidelity Digital Assets℠ is dedicated to building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, where years of research and development have provided us with the deep expertise necessary to build the future of finance. As a Platform Services Squad Leader (Product Owner) on the Fidelity Digital Assets℠ Product Delivery team, you would have the opportunity to directly contribute towards this future. #cryptojobs

The Role

We're looking for a team-focused Product Owner with phenomenal interpersonal skills that will work collaboratively across business and technology teams. This role has the unique opportunity to design and deliver digital asset platform capabilities and solutions.

Want more jobs like this?

Get Business Operations jobs in Merrimack, NH delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


The Product Owner for this team will ensure alignment on "what" and "when" work is to be performed through continuous planning and management of a roadmap that serves the Fidelity Digital Assets℠ Product and Operations teams. You partner to reconcile cross-squad dependencies while taking ownership of the product backlog that enables effective delivery. You work closely with your delivery team, in an agile structure, to deliver trading solutions that drive efficiency and effectiveness against defined product objectives and the squad mission. You engage squad members for their input, deliver on sprint commitments, continuously improve, innovate, experiment, learn and celebrate success. You ensure releases are of the highest quality and are implemented seamlessly by ensuring business readiness. You are committed to developing others and yourself to ensure the latest thinking and knowledge is integrated into the culture of the squad.

This role requires a dedicated, committed, and passionate leader who is able to:

  • Inspire and empower the squad through a shared mission and roadmap that aligns the work they do and the value they deliver to the partners they support
  • Guide the team by serving as the voice of the client/partner towards high value, high quality execution
  • Clearly communicate impediments, progress and results against established objectives.
  • Establishes KPI's to measure progress agreed upon business, technology, and people results
  • Collaborate and coordinate with Technology Engineering Management and Scrum Masters to build squad capacity and capability that cultivates a growth mindset
  • Make informed decisions to balance quality, cost, and timeline constraints
  • Improve value delivery and delivery excellence from planning through implementation

The Expertise and Skills You Bring

  • Bachelor's degree required, MBA a plus
  • 7+ years of combined experience working with custody, inventory management or API technologies as part of or leading agile teams
  • Jira and Jira Align experience preferred
  • Experience in financial services, cloud/AWS, APIs, cryptocurrency trading, custody, or capital markets a plus
  • Roadmap Management - skilled at defining and managing roadmaps that align business, data, and technology objectives by using quantitative and qualitative approaches to understand, sequence and prioritize needs
  • Discovery - crafting current/future state diagrams, process flows, use cases that position prioritized areas for delivery success
  • Planning - experience planning across teams for dependency alignment and facilitating quarterly planning activities that effectively break down work towards sprint goals
  • Backlog Ownership - owns the backlog to ensure epics and stories are clear and concise with well-defined business value and acceptance criteria. Ensure backlog readiness for upcoming sprints
  • Quality Execution - attention to detail with unwavering dedication to quality that is not limited to sign off. Ensure business readiness that ultimately delivers a seamless implementation.
  • Partnerships - develop positive relationships and champion a collaborative team environment
  • Leadership - demonstrated expertise of leading, influencing, and motivating colleagues without formal authority with a track record of building engaged and empowered teams
  • Management - able to delegate, coach and deliver feedback to Business Analysts and/or Associate Product Owners that may report directly to you. Prioritize management responsibilities and support that cultivates associate growth and career development.

The Team

The Fidelity Digital Assets℠ Product Delivery team is central to enhancing and delivering platform capabilities that serve Fidelity Digital Assets℠ Institutional clients and platform consumers to offer Digital Asset products to their customers. Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our product delivery practice.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Client-provided location(s): Merrimack, NH, USA
Job ID: Fidelity-2092999
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.