Manager, Resiliency Intelligence Innovation Center

Job Description:

Supports initiatives that will have a direct impact on the day-to-day operations of the Business Continuity, Resiliency Intelligence Innovation Center and Vendor Resiliency Communities. Work in a dynamic and fast-paced environment, interacting directly with business leaders and cross-functional partners.

The Team

Resiliency Intelligence Innovation Center is a dedicated team of risk professionals who provide the strategic development and execution of a business resiliency program, with oversight of operational, technology, and vendor risks that enables our company's business operations to continue following a disruption.

The Expertise and Skills You Bring

• BA/BS Degree in Business, Information Technology, or equivalent experience.
• Preferred experience in business continuity or other risk management field.
• Disaster Recovery Institute International certification (ABCP/CBCP) preferred or must acquire certification within 12 months of hire.
• Previous experience working in the Financial Services Industry; Financial Operations, Operational Risk or Information Technology preferred.
• Builds strong working relationships, in-person and virtually, through collaboration with business partners and colleagues.
• Critical thinker with an analytical mind and problem-solving proficiency who challenges current practices, recommends improvements to mitigate risks and drive positive change.
• Ability to innovate, prioritize and complete initiatives independently based on shifting risk factors and business priorities.
• Skilled in data analytics, and experience designing and developing Power BI dashboards, reports or other visual dashboards preferred.
• Understanding of SQL and data modeling techniques preferred.
• Intermediate experience with Microsoft Office products; Excel, Outlook, PowerPoint, Word, etc..

• Participating in the incident response program and recovery activities for business operations, technology or vendor disruptions (on call rotation/including off hours).
• Exhibits executive presence. Communicates clearly, concisely and impactfully in order to influence others; tailoring messaging to audience.
• All individuals are expected to cross train and understand the different facets of Business Continuity and potentially rotate through each program.
• Advancing our data analytics strategies by collaborating with partners to understand data visualization needs, developing database queries, and integrating systems.
• Analyzing datasets to uncover data issues, trends and insights, and the ability to help find innovative ways to mitigate risk.
• Translate business requirements into technical specifications, maintain technical documentation, data accuracy and integrity within systems, and evaluate and improve existing visualization systems.
• Encouraging a supportive environment for employees to learn and grow.