Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

International Operations Representative II

AT Fidelity Investments
Fidelity Investments

International Operations Representative II

Dublin, Ireland

Job Description:

Duration: 15 Month Fixed Term Contract

Working Hours: 7:00am - 3.30pm

The International Settlements Team is a part of Operations and Services Group (OSG), a division of Fidelity Institutional that provides superior customer service to Fidelity businesses through innovation, dedication, and commitment to excellence. In operating locations across the US and in Ireland, OSG plays a critical role by processing every transaction into Fidelity and out to customers, through the brokerage platform. OSG provides securities execution, clearance, and risk management services to retail, institutional, and correspondent clients.

The Purpose of Your Role

Want more jobs like this?

Get Human Resources and Recruitment jobs in Dublin, Ireland delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


The International Operations Associate is responsible for trade settlement for 56 markets and 20 currencies globally. In addition, the new associate must have effective communication skills for daily interaction with Contra-Brokers, internal teams, and our clients.

The Expertise We're Looking For

  • Bachelor's degree or higher in business or related discipline.
  • 0+ years of experience, (Up to 2 years within financial services and/or a shared service model preferable).
  • Proficient in Microsoft Office, Excel, and Outlook (not required but preferable)

The Skills You Bring

  • Excellent interpersonal skills with team members and clients, confident in communication.
  • Ability to work in a fast-paced processing & customer service environment.
  • Demonstrate a logical approach to problem solving, an ability to make independent decisions based on understanding of associated processes & risks.
  • Exceptional customer service skills
  • Strong, self-motivated individual able to work individually and as part of a team towards deadlines in a dynamic environment with competing demands.
  • Ability to work towards achieving individual/team quality and accuracy standards while meeting deadlines.
  • Ability to learn new processes in a timely manner and contribute to improving existing processes.

The Value You Deliver

  • Use SWIFT, SHADOSUITE, Euroclear, Citibank For Securities to process and settle trades in Global markets.
  • Review and monitor the clearance of all current and aged International Broker to Broker and DVP/RVP trades.
  • Identify and resolve Firm exposure relating to International uncleared trades.
  • Process International TOA settlements.
  • Be analytical and possess good problem-solving skills.
  • Be motivated and show desire to learn about the business and innovative technologies.
  • Be reasonably flexible regarding working hours/shift.

#INOPS

Category:

Brokerage Operations

Client-provided location(s): Dublin, Ireland
Job ID: Fidelity-2110480
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.