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Fidelity Investments

Director, Site Reliability Engineering

Durham, NC

Job Description:

Position Description:

Develops and supports mission-critical solutions in multiple technology platforms, frameworks, and languages, and experience with Public Cloud environments - Amazon Web Services (AWS) and Azure. Deploys and supports highly distributed, multi-tiered systems at scale within Cloud environment - AWS. Improves Cloud application operation and delivery within container orchestration systems - Kubernetes. Operates and implements distributed and highly concurrent service-based architectures, including microservices, containerized services, and serverless architectures. Develops transaction paths that span across Cloud and on-prem.

Primary Responsibilities:

Facilitates discussions among component owners to improve end-to-end understanding of transaction paths.

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Provides consulting to architects and developers on common patterns and tactical, reusable solutions.

Influences adoption of stability principles by presenting facts and data.

Drives operational readiness discussions and reviews of new solutions and products.

Develops frameworks for self-assessment of applications on various stability and dependability pillars.

Troubleshoots stack-wide engineering issues related to hardware, software, network, applications, and Cloud service providers.

Confers with systems analysts and software engineers/developers to design systems.

Reviews information on project limitations and capabilities, performance requirements, and interfaces.

Develops and oversees software system testing and validation procedures, programming, and documentation.

Education and Experience:

Bachelor's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Information Management, Business Administration, or a closely related field and six (6) years of experience as a Director, Site Reliability Engineering (or closely related occupation) developing Web, Middleware, and Cloud applications targeting Windows, Linux platforms, and public Cloud services (Azure and AWS).

Or, alternatively, Master's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Information Management, Business Administration, or a closely related field and four (4) years of experience as a Director, Site Reliability Engineering (or closely related occupation) developing Web, Middleware, and Cloud applications targeting Windows, Linux platforms, and public Cloud services (Azure and AWS).

Skills and Knowledge:

Candidate must also possess:

Demonstrated Expertise ("DE") developing Web, Middleware, and Cloud applications targeting Windows, Linux platforms, and public Cloud services (Azure and Amazon Web Services (AWS), using programming languages C#, Python, and Java; architecting and developing enterprise software applications and automation solutions using Cloud application development solutions - AWS/Azure Serverless, Compute, and Database and Storage services with a focus on stability, security, scalability, and performance.

DE designing and developing Continuous Integration (CI) and Continuous Delivery (CD) pipelines for enterprise Cloud solutions using GitHub, Azure DevOps, and Jenkins pipelines; developing platform automation, using PowerShell, YAML, and JSON; and automating infrastructure provisioning and configuration management, using Infra as Code technologies - AWS Cloud Formation, Terraform, ARM templates.

DE designing and developing Monitoring and Reporting solutions using AWS, Azure telemetry tools - Azure Monitor, AWS Cloud Watch, Data Dog, Microsoft Power BI and Grafana.

DE performing database design and development, using relational (PostgreSQL and Azure SQL) and NoSQL (Cassandra, DynamoDB, and Azure Cosmos) databases.

#PE1M2

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Client-provided location(s): Durham, NC, USA
Job ID: Fidelity-2093015
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.