Director, Search (Channel Marketing)
Job Description:
Interested in joining a growing set of media leaders and search specialists working in financial marketing? In this role, you will be responsible for driving strategy and execution of search engine marketing initiatives that support business units that span the Fidelity enterprise (Fidelity Wealth, Fidelity Brokerage, Workplace Investing, Fidelity Institutional, Asset Management, Fidelity Healthcare Group, and other Enterprise business units). We are looking for an individual with deep understanding of the engines and marketing technologies that enable performance and personalization. The ideal candidate is passionate about search marketing and has advanced knowledge of SEM, SEO, ASO, AdTech and Privacy to progress the capability internally.
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The Purpose of Your Role
You will be charged with evolving Fidelity's Search strategy and tools to adapt to an ever-changing media landscape. You will be responsible for staying abreast of the latest industry trends, platform capabilities & algorithm changes, understanding consumer behavior and adapting it all for Fidelity. The ideal candidate must be data-driven, a champion for testing and experimentation, consumer-minded, serve as a visionary and expert on all aspects of findability, and bring an established point of view.
You will be a critical consultant on SEO. Beyond advising on best practices, you will conduct keyword research and page audits to identify opportunities to optimize webpage content that can maximize organic findability.
The Expertise and Skills You Bring
- BS/BA +MBA, or equivalent experience
- 10+ years of experience in Search Marketing
- Brings best in class knowledge of areas including testing, bidding, ranking factors and audiences
- Experience with App Store Optimization (ASO) practices across Google App Campaign and Apple Search Ads
- Excellent analytical skills and the ability to interpret data to optimize and inform iterative testing
- Experience working with different attribution methodologies (e.g., last click & multi-touch) and measurement systems (e.g., Adobe, Google Analytics, Neustar)
- Proficiency in SEO standards, website content structure, and information architecture
- Ability to lead & manage capability roadmaps, test & learn agenda and working with internal and external teams to make decisions and maintain forward momentum
- Excellent project management skills, with ability to manage detail work and communicate roadmaps and learnings effectively to all levels
- Professional, effective and persuasive communication including superior written, verbal, and presentation skills
- Familiarity with agile principles / working in agile
The Value You Deliver
- Align with various marketing partners to understand their goals and guide team toward development of search strategy that will support their advertising objectives
- Lead development of a capability roadmap in partnership with Marketing Technology, Media & agency counterparts to advance audience strategies and campaign optimization techniques that improve business results and future-proofs the capability
- Work with current and/or new partners to deliver new and first to market opportunities that deliver on business objectives
- Manage relationships across multiple agency partners to ensure coordination
- Effectively communicate and translate advertising technology and marketing technology speak with the ability to present at all levels
- Achieve growth in north star KPIs (New Money, New Individuals) and other key metrics, including, but not limited to site traffic, conversion and ROAS
- Ability to support multiple marketing partners simultaneously and remain adaptive to working across varying team styles and workflow
- Campaign analysis and ability to develop a narrative around, and draw actional insights to further optimize and test
- Stewardship of brand guidelines and brand safety
- Understanding of SEO best practices, meta data, content optimization, schema markup
- Deliver thought leadership to Paid Investments team & business partners
Note Fidelity will not provide sponsorship for this role.
How Your Work Impacts the Organization
The Marketing Domain is the internal marketing organization of Fidelity Investments and is led by the firm's Chief Marketing Officer. Channel Marketing operates within the Marketing Domain and this team serves as an enterprise capability supporting all divisions of Fidelity, including but not limited to Fidelity Wealth (Retail), Fidelity Brokerage (Retail), Workplace Investing, Fidelity Institutional, Asset Management, Fidelity Healthcare Group. Paid Media & Search is a major capability within that team, of which the Performance Media practice functions as a shared service and works in partnership with Media & Search associates who are aligned to Business Marketing Teams.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com
Fidelity Investments is an equal opportunity employer.
Certifications:
Category:
Marketing
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
Company Videos
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