Director, Learning Implementation and Technology

CO Salary Range: USD 95,000.00 - 154,000.00 per year

Job Description:

Empower Learning. Drive Innovation. Transform Experiences.

Are you ready to shape the future of learning operations at Fidelity? As the Director of Learning Implementation & Technology, you'll be at the heart of our mission to deliver seamless, scalable, and modern learning experiences. This role is designed for a strategic leader who thrives on optimizing systems, driving automation, and empowering teams to deliver exceptional value.

Your Impact

As a key member of the Enterprise Skills & Learning leadership team, you will:

• Streamline Learning Operations: Architect and refine the systems, processes, and tools that power enterprise-wide learning logistics and implementation.
• Lead with Purpose: Coach and guide a team of implementation professionals, nurturing innovation and operational excellence.
• Modernize Learning Tools: You will partner with Technology and HR Platform teams to select and implement a new Learning Management System offering a flawless, cohesive, modern experience for Fidelity learners.
• Drive Automation & Efficiency: Build and scale digital solutions that simplify registration, scheduling, and program execution-enhancing learner experience and reducing manual effort.
• Collaborate Across the Enterprise: Partner with pillar leads and cross-functional leaders to mobilize learning initiatives, align resources, and deliver cohesive, high-impact learning journeys.

• 10+ years leading learning implementation, project managers, and/or sophisticated teams and initiatives.
• Proven experience in learning implementation, LMS administration, digital registration, and logistics.
• Experience in learning, process improvement, automation or related field.
• Deep knowledge of adult learning theory, instructional design, and delivery.
• Experience mentoring and upskilling learning teams in leadership development and performance improvement.
• Proficiency with learning technologies including LMS, LXP, virtual platforms, CVENT, Power Automate, and Power BI.
• Proven background in planning, project management, talent programs, and strategic prioritization.

• Versatility to mentor across multiple learning domains and accelerate team mastery.
• Strategic approach to align learning operations with business impact.
• Intellectual curiosity to challenge the status quo and drive innovation.
• Ability to develop and advance teams through frameworks, tools, and scalable approaches.

• Supporting and mentoring team members to enhance their impact and growth.
• Sharing insights, standard methodologies, and innovations across the organization.
• Partnering with learning leaders to build scalable, enterprise-wide solutions.