Job Description:
As a key member of Fidelity's Data Center Operations team, you will coordinate, lead, and finish critical maintenance activities and be directly responsible for the Uptime of the facility or campus!
Working with the Engineering Manager, you'll be self-performing or coordinating vendor-performed maintenance on critical equipment serving data centers and offices. You'll also coordinate or perform reactive maintenance, solving issues, repairs in response to work orders.
Work Schedule: This is an evening shift with quarterly rotating 12-hour schedules from 6:30 PM to 6:45 AM. Either Wednesday/Thursday thru Saturday or Sunday thru Tuesday/Wednesday.
- Please note this is a Facilities based role
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The Expertise and Skills You Bring
- High School diploma, GED, trade school or equivalent required
- 3+ years of related facilities experience
- 2+ years of experience in a mission critical environment a plus
- Experience with Building Mechanical, Electrical, Plumbing or Controls systems.
- Licensed HVAC, pipefitter, plumbing credentials, or EPA certification.
- Ability to read and interpret engineering drawings, construction documents and O&M manuals.
- Proven ability to install, repair and maintain electrical circuits and related loads in compliance with the National Electrical Code and generally accepted industry practices.
- Ability to develop and maintain procedures such as SOP, MOP etc.
- The ability to work shifts including weekends and holidays.
- Motivated by knowing the work you have done is critical for various components that have tremendous business impact for Fidelity.
- Proven ability to build a strong, positive culture collaborating with a team of 8-12 professionals
- Continuously set the standard in terms of engineering excellence, while facilitating outstanding performance, workplace maintenance excellence and team coherence.
- Proficient in PC applications specifically, Excel, Word, Power Point, Outlook, CMMS and facility BMS systems.
- Highly organized and diligent in balancing maintenance priorities and procedures.
- Strong contributor with a collaborative work style.
Your Responsibilities
- Comprehensive understanding of HVAC and Mechanical industry standards, protocols, installations, and best trade practices, along with heating and cooling, server, database, and network infrastructure knowledge, in large-scale, enterprise Data Center facility.
- Performs all preventive and remedial maintenance work on building Mechanical systems to assure critical cooling, heating, and humidification requirements are met with minimal adverse business impact.
- Supervise multiple building systems, correcting deficient performance through BMS adjustments, on-site remedial maintenance and effective emergency response actions when required.
- Assist vendors/contractors performing remedial repair activities.
- Demonstrates the ability to work with and provide assistance to the engineering staff.
- Applies tools, processes, procedures, and notifies superiors as appropriate to ensure the consistent flow of information and activities.
- Complete daily log entries / update engineering staff via email.
- Assist with all department projects, plans and improvements.
- Support Fidelity's ISO-14001 Environmental Management System, ISO-27001 Information Security Management and SSAE-16/18 regulatory reporting requirements
- Demonstrates ability to switch to standby generators and bypass UPS systems when an electrical alarm or failure occurs, consistent with procedures, communicating all actions via accurate communication channels
- Finishing the critical maintenance on time and with attention to detail.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.