Consultant, Business Enablement, Cash Manager

Job Description:

The Role

Are you a self-starter and committed to delivering results? Do you enjoy delighting customers with outstanding customer solutions?

We are seeking someone who enjoys working with internal and external teams to deliver outstanding Cash Management products and services! The associate will focus in the Cash and Money Movement Product Area within the Cash Management Squad, part of the Business Enablement Chapter.

Responsibilities of the job will include the following:

• Focus on improving the customer experience, platform modernization, and innovating new mobile experiences related to cash and payments.
• Active participation in defining requirements, understanding business & technology needs, and writing Agile stories to help advance the infrastructure and assist with system & process improvements
• Participating in and leading readiness and rollout activities related to production releases
• Performing business testing focused on new functionality, operational processes, and end user experience
• Implementing, measuring, and utilizing metrics & data to aid in identifying enhancement and improvement opportunities
• Participating in the prioritization of the squad work (in partnership with Squad Leader & Scrum Master) to deliver value based on an understanding of business and system needs
• Helping to conduct key research and analysis to prioritize squad work

• Bachelor's degree or equivalent with minimum of 5+ years professional experience and possesses good understanding of Fidelity's product/services and operational processes. Experience with cash management is a plus
• Familiarity with Agile process & tools including possessing good story-writing skills
• While the focus of this role is on delivery of experience improvements - this individual should possess the ability to think of the broader impact of changes and downstream work
• Embrace working within a team of associates with a diverse skill set, including working directly with a Development Team, Operations Team, Distribution Team, 3rd Parties, Legal Team, and other business partners

• Synthesizing requirements and business needs into full Agile stories
• Has a strong affinity for business and systems analysis, data analysis, and system & process improvement work
• Business insight, technical insight, and analytical abilities that allows you to make decisions and define work based on data and trends
• General understanding of the financial services industry
• Proven experience in product management, project management, analysis, and process improvement
• Possesses the ability to work & act independently, multi-task, influence others, manage stakeholders, and maintain a positive can-do demeanor
• Strong collaboration, communications, organization, and presentation abilities
• Possesses strong skills in JIRA, Miro, PowerPoint, and Excel