Job Description:
Job Description:
The Central Reporting & Audit Analyst is part of a team that executes and delivers reports both for internal and customer use. The Central Reporting & Audit Analyst is responsible for designing, building & generating reports where the data sources may span a broad number of systems and data source including inputs from customers and third-party vendors.
In this role, you will deliver report and/or report results to the requestor in a clear and timely fashion. You will think and work across Fidelity by partnering with others to ensure a full and complete understanding of the criteria and output requirements, source data and end user expectations.
The Team
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In this role, you will help ensure that internal and external customers receive the results they need on time and accurately. We are seeking a candidate with a strong time management, requirements documentation, data visualization and technical skills, who can thrive in a challenging, fast paced team environment.
Critical thinking to perform report and audit requirements executing on documented procedures to deliver clear results. We are looking for someone who is driven to implement innovative solutions to address customer needs.
Outcome Accuracy to facilitate key business decisions and service delivery quality. This includes partnering with the business to learn about their processes and understand where data is housed across multiple systems, translating request needs into requirements, and ability to test / deliver clear, accurate results.
The Expertise You Have
- Bachelor's degree preferred
- 2+ years of relevant experience
- Strong problem-solving skills
- Ability to understand and execute on documents reporting and audit needs with accuracy
- Strong knowledge of SQL, MS Access, MS Excel, Alteryx, Knime
- Positive attitude and results-oriented approach
- Strong presentation, written, and interpersonal communication skills
- Knowledge of Fidelity Health Care Operations preferred
- Understanding of HOBS, Populates, FHB, CWE, Snowflake and WIDE data structures and dictionaries
- Working knowledge of Agile methodologies
The Skills You Bring
- Your strong communal working style with good interpersonal and relationship management skills
- Your ability to take initiative; your actions and decisions are driven by customer needs
- Your ability to utilize routine workflow and resources, understanding processing requirements, dependencies and criticalities
- Your demonstrated excellent verbal and written communication, organization, and time management skills
- Your drive to provide feedback for improvement of procedures
- You can handle various tasks and priorities simultaneously
- You can overcome unexpected obstacles with little or no supervision
- You are willing to experiment and seek resources to learn, grow, and find solutions
Note: Fidelity will not provide immigration sponsorship for this position.
The Value You Deliver
- Executing on requests with extreme accuracy and timeliness with appropriate oversight
- Collaborating with partners during the request process
- Working with requestors to define needs and acceptance criteria
- Defining, creating, and executing comparative data audits using one data source/system
Certifications:
Category:
Business Analysis
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.