Core Infrastructure - Technology Engineering - Associate

At Fannie Mae, the inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of a collaborative team thriving in an energizing environment. Here, you will grow your career and help create access to affordable housing finance.

Job Description

As a valued colleague on our team, you will design and develop routine solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under direct supervision.

THE IMPACT YOU WILL MAKE:

The Cloud Infrastructure - Technology Engineering - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Develop routine solutions for application design and IT infrastructure components under the guidance of more experienced team members.
• Understand the end-to-end performance of fundamental IT platforms.
• Draft and maintain policies, guidelines, and standard operating procedures.
• Gather and report on the performance and capacity metrics for technology solutions.
• Engagement with engineering team members to collaborate on solutions and escalate issues

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM:
Desired Experiences

• Education: Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field.
• Technical Skills: Familiarity with basic network concepts including exposure to network monitoring or management tools is highly desirable.
• Analytical Abilities: Strong problem-solving skills and attention to detail. Ability to interpret data, identify trends, and assist with troubleshooting.
• Communication Skills: Effective verbal and written communication. Capacity to document processes, explain technical concepts to non-technical audiences, and contribute to a collaborative team environment.
• Initiative and Growth Mindset: Willingness to learn new tools and technologies. Eagerness to contribute ideas and adapt to changing priorities.
• Organizational Skills: Ability to manage time effectively, prioritize tasks, and deliver work on schedule within a fast-paced environment.
• General Project Management Skills: High level understanding of Agile concepts and experience in Sprint Planning, Features and Story Management
• Internship or practical experience in network administration or IT support.
• Experience with network management platforms such as SolarWinds, Splunk, Extrahop, AppResponse.
• Understanding of IT service management frameworks (ITIL, etc.) and tools use to govern these frameworks like ServiceNow and JIRA.

Qualifications
Active Directory (AD), Active Directory (AD), Amazon Web Services (AWS), Artificial Intelligence (AI), Atlassian JIRA, Authentication Management, Backup and Recovery (Software), Business Insight Skills, Business Process Management Skills, Calendar and Scheduling Tools, Cleaning and Transforming Data, Cloud Technology, Collaborating Cross-Functionally, Communicating in Technical Writing, Communicating Technical Information, Communication, Configuration Management (CM), Conflict Resolution, Coordination, Customer and Market Insights, Customer Relationship Management (CRM), CyberArk, Cybersecurity Analysis, Data Analysis, Data Analysis Interpretation {+ 60 more}

Education:
Bachelor's Level Degree (Required)

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form.

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.

Requisition compensation:
107000
to
139000

Client-provided location(s): Reston, VA

Job ID: Fannie-JR838

Employment Type: FULL_TIME

Posted: 2025-08-19T19:51:02