The Famous U Training Administrator will support the planning and administration of the HVAC, Plumbing and Hydronics technical training side of Famous University. This role will assist in coordinating training activities, maintaining training records, and ensuring smooth execution of learning initiatives. The ideal candidate will have strong administrative, organizational and communication skills, with an interest in professional development, customer and employee training.
Key Responsibilities:
Coordinate and schedule training sessions (for customers & associates).
Maintain and update training records, databases.
Assist in the distribution of training materials and resources.
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Communicate with trainers, facilitators, and employees regarding training schedules and logistics.
Support the evaluation of training effectiveness through surveys and feedback collection.
Communicate Famous U (technical schedule)
Register prospective class participants for classes they want to attend and ensure they are on the master registration list.
Responsible for transferring all classes to the master registration spreadsheet from e-mail responses which are later used to file with the state for CEU’s and to bill the customer for coming to class.
Field phone calls from dealers requesting information and clarification on CEU credit hours. Do any necessary research to make sure CEU’s that were earned are assigned to the customer. Follow up with customer to provide an answer regarding CEU classes taken and credits issued.
Maintain and administer the Famous U VIP memberships and renewals.
Send out zoom links to the people attending classes the day before the class is to be held.
Monitor classes on an as needed basis.
Invoice customers for all classes taken upon completion of class.
Create any accompanying certificates for NATE or the City of Pittsburgh and send those to the participants requesting them.
Promote classes as instructed
Apply for and create new classes on state website once approved
Accept and process credit cards for payment of classes attended.
If using paper testing, handle those registrations as well and then send the material off for grading
Ordering food for classes as needed
Provide support for any of the promotions
- All other duties requested and assigned to maintain and keep Famous U technical up to date with the State of Ohio.
Qualifications & Skills:
Minimum of 2-3 years of experience in training coordination, HR, or administrative support.
Strong organizational and time management skills.
Proficiency in Microsoft Office.
Excellent verbal and written communication skills.
Ability to manage multiple tasks and work effectively in a team environment.
Experience with event planning or scheduling is a plus.
What Makes Us Famous!
- Health, Vision, and Dental Insurance
- Paid Time Off (Vacation and Holidays)
- Paid Maternity and Paternity Leave
- 401K Employer Match
- Bonus Opportunity
- Strong Culture through our 40 Fundamentals
- Family Atmosphere
- Fitness Reimbursement Program
- Associate Referral Bonus Program
- Learning and Development Opportunities
- Leadership Development Program
- Career Growth Opportunities
Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.
Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)!
To learn more about what makes us Famous, visit Famous-Supply.com!
We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.
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