QA Lead (x7)

QA Lead Job Responsibilities:
What you will be doing: 
 

• Take ownership to ensure the test deliverables are met to standards, quality practices and end-user requirements for IT projects and programs
• Coordinate within and across teams to create test strategy, test plans, timelines and alignment on test execution
• Coordinate within and across teams to build test scenarios, test cases, test data and other quality-related deliverables
• ⁠Develop comprehensive test strategies with input from developers, analysts, enabling teams and process experts
• Facilitate the development of test plans, test scenarios and test cases for Product Teams
• Ensure test data and other needed information is prepared and available for test execution
• Align with Program test deliverables and take ownership in preparing and coordinating testing for your assigned teams
• Ensure test deliverables are met on time to meet program requirements
• Take responsibility to facilitate and coordinate test execution within and across project teams
• Take ownership to coordinate cross team test execution and make sure test progress is made on day to day basis
• Coordinate and facilitate the bug life cycle to remove blockers promptly during test coordination
• Ensure bugs are logged and assigned to the respective owner to fix
• Make sure bugs get retested to ensure the fix is applied and the feature works as expected
• Create test reports and dashboard to provide quality metrics and analysis on testing
• Collaborate closely with other team members to continuously improve and adjust standards and practices.
• Partner with Automation Specialists to deliver automated testing strategies by providing manual test scripts, test data and other relevant information for automation

Key Skillset to have:

 

• Project Management experience
  
• Leadership
  
• Strong QA expertise
  
• Problem solving
  
• Cross team coordination
  
• Strong communication
  
• Self - driven and self-motivated
  
• Committed to deliver results on time
  
• Ability to quickly jump into projects to understand the business processes and lead testing
  

Must haves:

• Minimum 3-5 years in leading software projects in Testing area
• Expertise in Software testing and best practices
• Strong project management skillset
• Strong leadership skills
• Strong communication – written and verbal
• Reporting and metrics

Nice to have:

• ADO experience
• SAP experience is a plus

Technical Components of the position includes such tools and technologies as MS Azure DevOps, MS Visual Studio, Service Now, SAP, Web Technologies, Microsoft Office suite, etc.



Who you are:  

We are looking for someone who is self-directed and highly motivated to deliver results. You should be driven, energetic, flexible, and able to coordinate people and processes globally. You will enjoy working with us if you enjoy interacting with many different people, leading software projects, learning many different business processes and technologies, and exploring new tools and new ways of working.  You should have both strong software quality knowledge & leadership skills to join our team.



Qualifications: 

 

• Bachelor’s degree
  
• Minimum 3-5 years in leading software projects in Testing area
  

• Expertise in leading testing projects and has experience in Testing methodology, practices, processes and tools
• Expertise in coordinating testing for global programs/projects
• Strong leadership/interpersonal skills and project management skillset
• Ambitious team player, who is collaborative with all audiences
• Ability to quickly jump into projects to understand the business processes and lead testing
• Ability to embrace details and understand the ‘big picture’ and contribute to the successful delivery of milestones
• Experience working in Agile/SCRUM software development environment and strong knowledge of SCRUM practices
• Understanding of programming and development languages such as Java, C, .NET
• Experience in testing web, SAP application
• Knowledge in SAP is a plus

Your Future Team: 
The Steelcase Software Quality team’s aspiration is to embed quality into the design, development, and delivery of Steelcase's software solutions through the innovative use of testing tools, methodologies, and processes.  As a member of our team, you will be assigned to a strategic Business Transformation Initiative where you will lead testing and its milestones. You will get experience with a variety of business functions and exposure to a breadth of software and tools that support the business.  We value proactiveness, teamwork, coordination, customer service, and good communication.  We are a global team located in both Grand Rapids, Michigan and Monterrey, Mexico.


 

Client-provided location(s): Grand Rapids, MI

Job ID: 18601_369315

Employment Type: CONTRACTOR

Posted: 2025-08-29T00:00:00