You will provide product and delivery advice and support throughout the delivery cycle, resolve issues/provide insight and direction in deliveries. Provide Close Support for clients and Experian Project Management throughout the delivery lifecycle. Help in the Sales Process, providing Product Demonstrations, Solution-based Presentations and additional Solution Expertise.
Teamwork
- Actively seeks to share knowledge within the team and to mentor analysts in the use of systems, software, and methodologies.
- Challenge existing processes and provide feedback, share findings with peers from other teams and management where required.
- Produce and deliver meaningful content to capability teams through professional service communities.
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Software Configuration, Test and Support
- Independently configure Experian software according to specifications.
- Produce test plan, test software against specification to ensure the product operates as specified, produce test report and amend where appropriate.
- Create end to end test plan against a supplied test schedule and facilitate the creation of test cases by analysts and ensure the execution of said test cases according to the test plan.
- Identify and, where appropriate, supervise others in the investigation, identification of and resolution to causes of software problems.
- Responsible for the resolution of problems, escalates only after analysis and execution of well-defined test have been exhausted.
About Experian
Ready to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish - and we're not done.
Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, experienced people and new ideas so we can help create a better tomorrow. To do this we employ 'big-thinkers' that share our purpose #uniquelyexperian
Experience and Skills
- Bachelor's degree or equivalent experience
- 4-years delivery or solutions experience gained from within Experian the credit industry of similar.
- Have experience of and delivered solutions to multiple industry sectors.
- Experience of; selected Experian Decision Analytics solutions capabilities, design, functionality and benefits; experience of the DA delivery lifecycle for applicable Experian DA solutions
- Knowledge of Experian project management methodology and tools.
- Knowledge of processes, applications and technology supporting applicable Experian DA solutions and how they support/impact solutions.
- Plan, organize and complete own workloads to meet project commitments within agreed schedules.
- Proactively identify potential risks in achieving project timescales, taking pro-active action to minimize risk.
- Maintain accurate time sheet management, logging time to projects effectively.
- Communicate with PM/client/Experian colleagues to help endure accurate and timely implementation of project work.
Benefits:
- Creative workplace environment
- Impressive career opportunities
- Hybrid and flexible schedule #LI-Hybrid
- Private Health Insurance
- E-Learning Portal
- Private Health Insurance
- Life Insurance
- Pension Plan
- Meal Allowance
- Internet Allowance
- Electricity Allowance
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here