Internal Communications Specialist II

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Description

As an Internal Communications Specialist reporting to the Manager's role, you will lead the execution of internal communication strategies that support our priorities and employee engagement across the Business Unit team. You will manage main communication channels and tools, produce impactful content, and coordinate projects that enhance the employee experience, ensuring consistent and effective messaging throughout the organization.

Main Responsibilities:

• Plan and accomplish internal communication strategies that align employees with our priorities, including drafting executive and employee messaging and managing content calendars.
• Create high-quality written and visual content such as newsletters, banners, infographics, and videos to engage employees across multiple channels.
• Manage internal communication platforms and tools, including SharePoint, Outlook, Microsoft Planner, Slack, Teams, and Dynamic Signal/FirstUp, ensuring message delivery and engagement tracking.
• Coordinate virtual All Hands meetings, supporting project management, presentation design, and speaker logistics to ensure smooth execution.

• Support culture and engagement plans, including onboarding experiences, internal campaigns, and participation in communities of practice and employee resource groups.

• Monitor and report on communication effectiveness, managing distribution lists and audience insights to improve reach and influence.

Qualifications

• 2+ years of experience in internal communications, corporate communications, or related roles such as employee engagement, content marketing (with internal focus), HR communications, or digital communications.
• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or a related field.
• Advanced English level.
• Proficiency in Microsoft 365 (Word, PowerPoint, Excel, Outlook, Teams), Slack, SharePoint, and Dynamic Signal/FirstUp.
• Experience with Canva, Adobe Photoshop, and Adobe Premiere Pro (After Effects is a plus).
• Writing, editing, proofreading, and layout skills with a portfolio showcasing written and visual communication work.
• Experience working in a global business environment and managing communication tools and content calendars.

Additional Information

his is a permanent remote home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-ML2 #LI-Remote

This is a remote position.

Client-provided location(s): Flexible / Remote, Alajuela, Costa Rica

Job ID: Experian-744000081430755

Employment Type: FULL_TIME

Posted: 2025-09-12T18:33:55